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We visited 11 social care settings during the year. There was a plan to visit an additional 2 by the end of March 2020 but due to the COVID-19 outbreak, all Enter and View and community outreach was suspended.
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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One in 6 of the UK population is affected by hearing loss equating to approximately 11M people, and of these almost 1M people are severely or profoundly deaf.
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Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns. -
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To observe the physical environment of the practice. To listen to and capture the experiences of service delivery from patients, relatives and carers. There was no specific intelligence prior to the announced visit.
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On this occasion we have carried out a project that looks at the experiences of people accessing services that support people with Learning Disabilities and/or Autism in the community -
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Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their issues. -
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The project aimed to speak to women who had given birth in the last 12 months. -
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If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
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17 questions were included in the survey along with open text sections for additional comments to be made. -
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Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations, and questionnaires. -
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With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 23 July 2020, 2.00 p.m.
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This report is the culmination of engagement work undertaken and co-ordinated by Paul Higgitt,
Senior Engagement Lead, Healthwatch Walsall from the beginning of 2020 when individual patient
stories were recorded followed by three virtual patient engagement events held during June and July
2020. This work has been supported throughout by Phil Griffin, Walsall Together Service User Group
Chair. A significant number of diabetes patients have been involved in this work and there has also
been some input from Diabetes Specialist Nurses and also Diabetes UK. -
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Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
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Shape the NHS forward plan
We want everyone in the Black Country to have improved health, now and in the future. We're writing a NHS Joint Forward Plan with local healthcare partners to set out how we'll work together to meet your health needs, and you can help too. -
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Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
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People are doing everything that they can to manage the cost of living crisis. People have cut back on their food shops, turned their heating off to sit in the cold and have even started to work from home to reduce the amount of money that they are spending on their petrol each week.
However, constantly having to battle against things that are out of your control is always going to take a toll on your mental health, and suffering from mental health issues at this time won’t be making things any easier.
Unfortunately, over 1.5 million people across England are currently suffering from debt and mental health issues due to the cost of living [1]. We are actually already seeing the outcomes of this, with a recent study carried out from the British Association for Counselling and Psychotherapy discovering that 66% of all current working therapists have said that their client’s mental health has started to decline with the current cost of living [2].
As we all know, a decline in public mental health has consequences that affect the rest of society, with more people abusing alcohol and other substances when they feel depressed or anxious. [3]
The infographic/ PDF to download highlights some additional facts and figures surrounding the cost of living crisis and how this links to poor mental health.
References [1] https://www.moneyandmentalhealth.org/money-and-mental-health-facts/ [2] https://www.bacp.co.uk/news/news-from-bacp/2022/8-september-cost-of-living-crisis-survey-shows-impact-on-mental-health/ [3] See alcoholism rehabilitation article.
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With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.
The NHS is facing added pressures this winter. This means that it can be more challenging for people to receive the care they need.
Feedback from the public can play a vital role in helping health and social care services understand what is working and spot issues affecting the care of local people.
This is why we have launched a campaign to get more people to share their experiences of care this winter.
If you or a loved one have used GPs, hospitals, pharmacies, care homes or other support services this winter, we want to hear about your experience.
Every experience matters
Have you faced challenges or delays accessing health and care services this winter? If you have, we want to know how this has affected your health and wellbeing.
Have you found accessing NHS services easy? Are there any aspects of the care you got that you really valued?
Your positive or negative feedback can help services hear what is working and spot issues affecting care for you and your loved ones.
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A great graphical and informative presentation. Well done Baljot Kaur, great work. -
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Please note the directory was published prior to COVID-19. Some contact details may have changed.
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This useful information flyer that identifies support, information or advice. -
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To observe, and capture the experiences of service delivery from the residents' and relatives’ points of view. -
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With NHS staff holding industrial action this winter, common questions and answers.
Which workers have backed industrial action?
Up to 100,000 nurse members of the RCN;
Up to 20,000 ambulance members of GMB, Unison and Unite;
4,000-plus members of the Chartered Society of Physiotherapy; and
Junior hospital doctor members of the British Medical Association are also being balloted in January.
When will strike action take place?
6 and 20 March: Ambulance strike by GMB at same 7 trusts as in February.
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Service development opportunity. So share your views.
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We are asking children and young people aged 12-24 from Dudley, Sandwell, Walsall, and Wolverhampton their views
about how mental health services can encourage people to get involved in helping to improve these services.
The survey will take approximately 15 minutes and will be completely anonymous.
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Free 60 minute bookable support sessions with a specialist autism advisor with
lived experience. Person centred, online support sessions, providing
information and guidance for pre and post diagnosed autistic adults
and their families living in the Black Country.
To see the available dates and times and for booking
information please visit: www. autismwestmidlands.org.uk/events/
For more information please contact Sue: E:suemorris@autismwestmidlands.org.uk -
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An independent charity providing free, confidential specialist bereavement counselling support to the residents of Walsall, West Midlands.
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Watch the animation video to discover the key organisations that make up the NHS and how they can collaborate with partners in the health and care system to deliver joined-up care.
This animation has been developed by The King’s Fund with the support of: https://www.carnallfarrar.com/ -
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Over the past year, fuel and energy prices have soared taking huge bites out of our pockets, on top of increased rents and food prices. The financial squeeze has been felt by everyone in the UK.
Everywhere you look, you’re reminded of the cost of living crisis. The news, social media, and your personal bank balance offer stark reminders of the current reality.
People are reducing car journeys and taking up cycling, there are those cutting out yearly holidays and in the most challenging of circumstances, people have to choose between heating the house and food items.
Link to ReHab recovery website: https://www.rehab-recovery.co.uk/resources/cost-of-living-effect-on-nations-mental-health/ -
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