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We visited 11 social care settings during the year. There was a plan to visit an additional 2 by the end of March 2020 but due to the COVID-19 outbreak, all Enter and View and community outreach was suspended.
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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One in 6 of the UK population is affected by hearing loss equating to approximately 11M people, and of these almost 1M people are severely or profoundly deaf.
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Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns. -
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To observe the physical environment of the practice. To listen to and capture the experiences of service delivery from patients, relatives and carers. There was no specific intelligence prior to the announced visit.
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On this occasion we have carried out a project that looks at the experiences of people accessing services that support people with Learning Disabilities and/or Autism in the community -
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Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their issues. -
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The project aimed to speak to women who had given birth in the last 12 months. -
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If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
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17 questions were included in the survey along with open text sections for additional comments to be made. -
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Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations, and questionnaires. -
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With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 23 July 2020, 2.00 p.m.
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This report is the culmination of engagement work undertaken and co-ordinated by Paul Higgitt,
Senior Engagement Lead, Healthwatch Walsall from the beginning of 2020 when individual patient
stories were recorded followed by three virtual patient engagement events held during June and July
2020. This work has been supported throughout by Phil Griffin, Walsall Together Service User Group
Chair. A significant number of diabetes patients have been involved in this work and there has also
been some input from Diabetes Specialist Nurses and also Diabetes UK. -
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Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 4 February 2021 11:15 a.m.
Virtual online digital platform Zoom.
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Our annual report provides a summary of the experiences people have shared with us and highlights the action we have taken in response. Take a look to see how people's views are impacting decisions made by NHS and social care leaders. -
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Monday 19 April 2021 02:15 p.m.
Virtual online digital platform Zoom
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A report about patient communication with, to and from Walsall Manor Hospital.
Feedback that we received from members of the public about communication at Walsall Manor Hospital, formed the basis of this project. We wanted to take this opportunity to find out about people’s experiences with communication at Walsall
Manor Hospital, assess how patients feel about their experiences, and gather their ideas and concerns so that they can be
represented to key stakeholders. -
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Heart disease remains as one of the major causes of premature death in Walsall. -
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Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations and questionnaires. -
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Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Friday 6 August 2021 02:15 p.m. Virtual online digital platform Zoom -
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Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
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Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
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Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
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115,000 people a year die from lung disease in the UK, equivalent to 1 person every 5
minutes, and every day, 1500 people are newly diagnosed with lung disease. Moreover, the
health outcomes for people with lung disease have not improved over the last 10 years to the
same extent as other diseases such as cardiovascular disease and cancer. The mortality rate
(the number of people per 100,000 dying) of people aged under 75 from respiratory disease
in Walsall is 48.1, which is significantly worse than the national rate of 34.2.
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There were 5040 emergency hospital admissions for respiratory disease in 2018/19 in
Walsall. Hospital admissions due to respiratory conditions are a major factor in the winter
pressures faced by the NHS and lung disease costs the UK more than £11 billion per year
including the impact on the NHS (£9.9bn), and wider economy through working days lost
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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Find out about our role, our plans and our people. -
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How your feedback has helped improve services locally. -
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Check out our top tips and guidance to help you through the process. -
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We use cookies on our website to make your experience as easy and simple as possible. -
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We are committed to making sure all our information is clear and accessible for everyone.