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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
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For most people who are admitted to hospital there are no serious long-term implications from their admission and no need for ongoing social care support once discharged. -
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A Healthwatch Report for the Black Country and West Birmingham Sustainability and transformation plans (STPs). -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations and questionnaires. -
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Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns. -
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Three focus groups were undertaken in Sandwell, Walsall, and Wolverhampton. One focus group was undertaken in Dudley along with six drop-ins at GP practices. -
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Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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A study into the experiences of service users, parents, and carers of the case assessment process.
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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The engagement with young people was carried out through face-to-face engagement with training providers in Walsall and general outreach. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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We visited 11 social care settings during the year. There was a plan to visit an additional 2 by the end of March 2020 but due to the COVID-19 outbreak, all Enter and View and community outreach was suspended.
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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One in 6 of the UK population is affected by hearing loss equating to approximately 11M people, and of these almost 1M people are severely or profoundly deaf.
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Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns. -
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To observe the physical environment of the practice. To listen to and capture the experiences of service delivery from patients, relatives and carers. There was no specific intelligence prior to the announced visit.
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On this occasion we have carried out a project that looks at the experiences of people accessing services that support people with Learning Disabilities and/or Autism in the community -
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Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their issues. -
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The project aimed to speak to women who had given birth in the last 12 months. -
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If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
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17 questions were included in the survey along with open text sections for additional comments to be made. -
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Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations, and questionnaires. -
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With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 23 July 2020, 2.00 p.m.
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This report is the culmination of engagement work undertaken and co-ordinated by Paul Higgitt,
Senior Engagement Lead, Healthwatch Walsall from the beginning of 2020 when individual patient
stories were recorded followed by three virtual patient engagement events held during June and July
2020. This work has been supported throughout by Phil Griffin, Walsall Together Service User Group
Chair. A significant number of diabetes patients have been involved in this work and there has also
been some input from Diabetes Specialist Nurses and also Diabetes UK. -
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Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom