A Healthwatch Report for the Black Country and West Birmingham STP

This report presents a succinct overview of the findings from community engagement undertaken by Healthwatch in the Black Country and West Birmingham, for the Black Country and West Birmingham Sustainability and Transformation Partnership. It relates to Healthwatch England’s request to local Healthwatch organisations to gain insight into how people view local healthcare services, and use the findings to shape local action to support the delivery of the overarching NHS England Long Term Plan. To ensure a thorough range of feedback was gained two electronic questionnaires (a General Questionnaire, and a Health Conditions Questionnaire) and several focus groups were used.