News and reports

Three focus groups were undertaken in Sandwell, Walsall, and Wolverhampton. One focus group was undertaken in Dudley along with six drop-ins at GP practices.

Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations and questionnaires.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

A Healthwatch Report for the Black Country and West Birmingham Sustainability and transformation plans (STPs).

For most people who are admitted to hospital there are no serious long-term implications from their admission and no need for ongoing social care support once discharged.

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG.