1. Report -

    To observe the physical environment of the practice. To listen to and capture the experiences of service delivery from patients, relatives and carers. There was no specific intelligence prior to the announced visit.
  2. Report -

    17 questions were included in the survey along with open text sections for additional comments to be made.
  3. Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
  4. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 23 July 2020, 2.00 p.m.
    Virtual Meeting
  5. Report -

    This report is the culmination of engagement work undertaken and co-ordinated by Paul Higgitt,
    Senior Engagement Lead, Healthwatch Walsall from the beginning of 2020 when individual patient
    stories were recorded followed by three virtual patient engagement events held during June and July
    2020. This work has been supported throughout by Phil Griffin, Walsall Together Service User Group
    Chair. A significant number of diabetes patients have been involved in this work and there has also
    been some input from Diabetes Specialist Nurses and also Diabetes UK.
  6. Advice and Information -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
  7. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom