1. News -

    October is World Menopause Month, and October 18th celebrated as World Menopause Awareness Day, with the focus this year on cardiovascular health. Established in 2009 by the International Menopause Society in collaboration with the World Health Organization (WHO), World Menopause Month aims to raise awareness of the menopause and the possible associated health issues, whilst promoting support options available to improve the health and wellbeing of those navigating the menopause transition.

    To show our support to colleagues experiencing menopause, Engaging Communities Solutions (ECS), is a signatory of the Workplace Menopause pledge:

    Our Managing Director, Elizabeth Learoyd said, “We are committed to supporting our employees in the workplace and caring for their health and wellbeing. While no two people experience menopause in the same way, menopause represents a significant well-being concern for many. That is why we recognise the importance of raising awareness of the potential impacts of menopause as a first step towards ensuring everybody gets the help they need to safeguard their health and wellbeing at work”.
  2. News -

    The presentation slides from our Annual Public Meeting held on the 17th of October 2023 are now available to download.
  3. News -

    People in the Black Country are being reminded of the possible signs and symptoms of cancer, and the importance of getting checked out by their GP.

    Finding cancer early means it’s easier to treat, which is why being aware of the general signs and symptoms of cancer is important.

    Some common signs and symptoms of cancer include:
    • persistent tummy trouble or a persistent change in bowel habit such as constipation or
    diarrhoea
    • blood in your poo
    • blood in your pee even just once
    • unexpected or unexplained bleeding
    • unexplained persistent pain
    • an unexplained lump
    • a persistent cough for three weeks or more (that isn’t COVID 19)
    • weight loss that is not explained by a change in your diet or lifestyle
    • a new mole or changes to a mole.
    It’s probably nothing serious, but if you experience any of the above signs or symptoms, it is
    important that you see your doctor and have your symptoms checked out.

    The NHS has created a video with a local GP to highlight the importance of coming forward if you have any cancer symptoms that are worrying you. You can watch the video on YouTube Click on Pink button..

    Dr Gurpreet Rakhra, a local GP in the Black Country, said: “It’s really important to raise awareness of the possible signs and symptoms of cancer and encourage people to get any symptoms that are concerning them checked out.

    “You are not wasting anyone's time, and if it isn't serious, your mind will be put at ease. But if it is cancer, early diagnosis can make all the difference. The sooner cancer is detected, the better the chances of successful treatment.

    “If you notice any unusual change in your body that will not go away or you have noticed something that could be a sign of cancer, please book an appointment to see your GP as soon as possible, even if you’ve recently had screening or if your due screening.”

    For more information on cancer symptoms, visit the NHS website.
  4. News -

    Thank you to those who attended our Annual Public Meeting.

    But now we need your assistance. Start the conversation...
  5. News -

    Pop-up COVID-19 and flu vaccination clinics have been set up in the Black Country with British Sign Language (BSL) support available for those who need it. The community pop-up clinics are being hosted at a range of locations in Wolverhampton, Dudley, Walsall and Sandwell, with no appointment necessary.

    A number of the clinics will be fully supported by a BSL interpreter, providing support for the deaf community who want to come forward for a winter vaccination.

    Anyone aged 18 and over who is eligible for an autumn COVID-19 or flu vaccine is invited to come forward.

    Those eligible for both winter vaccines include people aged 65 and over, those that are pregnant, adults and children (aged six months and above) with certain health conditions, care home residents, frontline health and social care staff, unpaid carers and household contacts of people with a weakened immune system.

    BSL interpreters will be available at the following pop-up clinics over the next few weeks:
    • Morrisons, Holyhead Road, Wednesbury, WS107BD, Thursday 2 November, 10am2pm
    • Tesco, Brownhills, Walsall, WS8 6DZ, Monday 6 November, 9am-1pm
    • The Square, New Invention, Willenhall, WV12 5EA, Wednesday 8 November, 10am2pm
    • Park Village Education Centre, Cannock Road, WV10 0RA, Tuesday 14 November,
    1pm-7pm
    • Dudley Market Place, High Street, DY11PQ, Friday 17 November, 9am-1pm

    Sally Roberts, Chief Nursing Officer for the NHS Black Country Integrated Care Board, said: “Having a flu and/or COVID-19 jab can help make sure you and those you care for are well protected during the winter months and beyond.

    “Our pop-up clinics are a great way for those eligible for a flu or autumn COVID-19 vaccine to get vaccinated at a time and location that suits them, with no appointment necessary. “However, it’s important that they are accessible and inclusive as possible to ensure our communities feel supported to come forward for a vaccination, which is why we have also set up dedicated clinics which will have a BSL interpreter on site to support for BSL users.

    “If anyone is hesitant about the vaccine or has any questions, the clinics are an opportunity to speak to experts from the NHS in a private and confidential environment, so please do pop along even if it’s just to have a conversation.” Christopher Beech, Project Development Manager at Zebra Access, a deaf-led charity in Wolverhampton, said: “It is well documented that Deaf, Deafblind, Hard of Hearing and Deafened people are more likely to suffer from ill health due to lack of communication access to Health services and provisions.

    “Therefore, it is fantastic to see the planned pop-up vaccination clinic providing BSL access during November across different sites for this marginalised group as we approach the winter season.”

    In addition to the pop-up clinics, eligible people can book their autumn COVID-19 vaccine online
    via the National Booking System, or by calling 119.

    Calls to 119 are free from mobiles and landlines and the booking service provides support in 200 different languages. Those who have difficulties communicating or hearing, or are a BSL user can use textphone 18001 or the NHS 119 British Sign Language (BSL) interpreter service Flu vaccinations are also available at a range of community pharmacies. To find a pharmacy near you visit the NHS website.
  6. News -

    This Ask Your Pharmacist Week (30 October – 6 November), people in the Black Country are being reminded to speak to their local pharmacist for any health advice this winter. Ask Your Pharmacist Week is an annual initiative organised by the National Pharmacy Association, which aims to raise awareness of the full range of services on offer in pharmacies.

    This year’s theme is ‘meet your local pharmacist team’, highlighting the skills and knowledge of community pharmacists and the wider pharmacy team and their track record of safely delivering clinical services.

    At a time when the NHS is preparing for what is expected to be a challenging winter, people are being reminded of this vital line of support that is available in their local pharmacy. Pharmacies can help with a wide range of minor conditions, including coughs, colds, sore throats, tummy trouble and aches and pains. They can also help with dispensing medicines, repeat prescriptions, and help people choose the correct over-the-counter-medicine. Some also offer vaccination services.

    Stephen Noble, local pharmacist and Chief Officer of the Community Pharmacy Dudley, said: “Ask Your Pharmacist Week is a great opportunity for us to highlight the important role pharmacists play in helping people to stay well, especially as we head into the
    winter months.

    “As experts in medicine, pharmacists can help you with almost any health concerns you may have, whether that's providing treatment on the spot or signposting you to the right alternative NHS service. You don’t need to book an appointment to speak to your pharmacist, just ask for a private chat. It’s free and confidential.

    “It’s vital that people seek medical advice in order to stay safe and well so please don’t wait for minor illnesses to get worse – think pharmacy first and visit your local pharmacy today.”

    Patients registered with a GP practice in the Black Country can also make use of the Pharmacy First service. This service provides people who are exempt from prescription charges with overthe-counter medicines rather than you needing to see a GP to receive the medication on a free prescription.
  7. News -

    Dental services across the West Midlands are commissioned by the Office of the West Midlands, on behalf of NHS Birmingham and Solihull Integrated Care Board (ICB) and NHS Black Country ICB.

    We want to know what’s important to you when accessing orthodontic treatment. Whether you’ve recently had orthodontic treatment, or simply want your voice heard, your input is vital for helping us shape how these services are provided in the future.
  8. News -

    To help focus our work projects for 2024/25. We need you, the Walsall public, to take part and answer a small number of questions. What you say could help reshape services to improve the service user experiences in the future. Make a difference today!
  9. News -

    More than 39,000 GP appointments were missed in September, new data for the Black Country has revealed.

    The latest figures for GP access shows that in September more than 630,000 appointments were delivered in the Black Country, however nearly 40,000 appointments were recorded as “did not attend” – commonly referred to as DNAs. This is where a patient fails to attend an appointment and does not cancel so it can’t be rebooked by the practice.

    To understand the reasons why people might not cancel appointments that are no longer needed, the NHS Black Country Integrated Care Board (ICB) is encouraging patients to share their views and take part in a survey.

    The survey asks about their previous experiences with cancelling GP appointments and what measures they think should be put in place to help with this. It also includes questions such as why they might have missed a GP appointment, for example for issues with travel, work commitments or having caring responsibilities.


  10. News -

    Have you visited the NEW Emergency Care (A&E) & Urgent Treatment Centre at Walsall Manor Hospital? We would like to hear about your experiences.

    We will produce a public report so that you and the service providers can see how the service is being delivered from a patient's point of view. What is working and maybe what is not?
  11. News -

    A new state-of-the-art £12.3 million medical centre in Walsall has now opened its doors to patients.

    Located on Hatherton Street, the new medical centre brings together four existing GP practices into one modern, purpose-built facility.

    The Limes Medical Centre, Lichfield Street Surgery and Sycamore House Medical Centre have now merged as one practice, Umbrella Medical, and will be located in the centre alongside Saddlers surgery.

    By coming together, the two surgeries will offer a greater variety of services to its 27,000 patients, reduce waiting times for patients and provide access to medical specialists. Designed by Gould Singleton Architects, the centre will provide treatment rooms, consulting rooms and meeting rooms. In addition, there will be an on-site pharmacy, as well as 110 on-site parking spaces.

    Dr Martin Stevens, Senior GP Partner at Umbrella Medical, said: “We are delighted to finally open our long awaited medical centre. Over 90% of our patient consultations are face to face and our existing surgeries are full to capacity. Our new surgery gives us more consulting and treatment rooms allowing us to see more patients. We will also be able to provide an improved range of services with access to a bigger choice of clinicians.

    “The centre is bright and airy, and provides a pleasant and comfortable environment for patients, visitors and staff. There are significantly improved facilities for patients with disabilities or limited mobility, and for children.

    “I would like to thank our Patient Representation Group for all the help and support they have
    offered along the way.”

    Sarb Basi, Director of Primary Care for the NHS Black Country Integrated Care Board, said: “We’re really pleased to be supporting this long-awaited project at a time when demand for GP appointments is greater than ever.

    “The opening of this state-of-the art medical centre is an important development for the local community, providing much-needed extra space and additional modern facilities for both patients and staff.

    “It will also allow the practices to meet the growth in patient demand as well as offer additional care to the benefit of patients and help us to integrate with wider health services in the area.”

    Midlands-based construction company Speller Metcalfe was responsible for building the state-of-the-art facility to meet the sustainable BREEAM Excellent standards. This means that the medical centre meets a number of sustainable standards including energy, waste, pollution, materials and management.

    Rob Lashford, Divisional Director for Speller Metcalfe said: “We are delighted to see the completion of this new medical centre for the residents of Walsall. “As a local contractor, we know the difference these improved facilities will make to the provision of healthcare in the area.”

    Walsall is in the middle of a £1.5billion transformation with numerous projects currently underway to improve connectivity, increase jobs and housing and provide new business opportunities. The completion of Hatherton Medical Centre is one of many exciting developments that will improve services and quality of life for Walsall people.

    Councillor Gary Flint, Portfolio Holder for Wellbeing, Leisure and Public Spaces, said: “The new state of the art Hatherton Medical Centre will be an asset to the borough, serving the community from a central and well-connected location.

    “It’s especially exciting to hear that the facility meets the sustainable BREEAM Excellent standards and helps us to move towards our target of achieving net zero carbon emissions by 2050. The facilities available at the centre will make a huge difference to healthcare services for Walsall people and I am delighted to see the completion of the project.
  12. News -

    Be Well Walsall is a new wellbeing service for Walsall provided by Maximus. Our expert team will focus on helping your patients with long-lasting behaviour changes.

    This service will be taking over from One You Walsall delivered by My Time Active from Wednesday 1 November.
  13. News -

    The NHS is urging anyone eligible for an autumn COVID-19 vaccination to book an appointment now.

    The autumn COVID-19 vaccination programme started in September, with eligible people invited to come forward and book an appointment via the National Booking System or by calling 119.

    Following advice from the UK Health Security Agency (UKHSA), those eligible for an autumn COVID-19 vaccine have until Friday 15 December to book an appointment. After this date, vaccinations will only be available at selected locations on a walk-in basis.

    People eligible for an autumn COVID-19 vaccine include:
    • those aged 65 and over
    • those that are pregnant
    • adults and children (aged six months and above) with certain health conditions
    • care home residents
    • frontline health and social care staff
    • unpaid carers
    • household contacts of people with a weakened immune system

    If you’re unsure if your eligible for a vaccine, you can check the NHS website here.
    Sally Roberts, Chief Nursing Officer for the NHS Black Country Integrated Care Board, said: “Our winter vaccination programme has seen almost 150,000 eligible people receive their autumn COVID-19 booster vaccine, which is fantastic.

    “Vaccination remains our best defence against COVID-19 and is the best way to protect yourself, your friends and family, which is particularly important as we approach the winter months.
  14. News -

    Parents and carers in the Black Country are being reminded to get their children
    vaccinated against measles, mumps and rubella (MMR).

    Measles is a highly infectious disease which can lead to serious complications if it is not treated. In the most severe cases, it can develop into more threatening conditions such as pneumonia, especially in those with a weakened immune system.

    Symptoms of measles include:
    • a high fever
    • rash
    • cough
    • runny nose
    • watery eyes.

    All children are invited for their first MMR vaccine on the NHS when they turn one. The second dose is given when they reach three years and four months of age. Having two doses of the vaccine provides the best protection against MMR.
    In the Black Country, more than 400 children are eligible for a first dose of the vaccine, while a further 700 are eligible for a second dose.

    Dr Fiona Rose, local GP and Clinical Director for Quality and Safety for the NHS Black Country Integrated Care Board (ICB), said: “The MMR vaccine is a safe and effective combined vaccine, which protects against three serious illnesses - measles, mumps, and rubella.

    “These are viral infections that can spread quickly and make children seriously ill, which is why it’s vital that they get the maximum protection.

    “Millions of MMR vaccination doses are given each year to offer the best protection and, speaking as both a doctor and a parent, the MMR vaccine is the best possible way to keep our children safe and healthy.

    “So, I am urging parents and guardians to check their child’s red book to make sure they are fully vaccinated against this disease.”

    Parents who are unsure if their child is up to date with all their routine vaccinations should check their child’s Red Book (personal child health record), the NHS App, or contact their GP practice.

    Adults and older children can also be vaccinated at any age if they have not been fully vaccinated before and are being encouraged to come forward if they haven’t had two doses.

  15. News -

    Across the Black Country there were than 39,000 GP appointments were missed in September, see news release here: More than 39,000 missed GP appointments :: Black Country ICB

    To understand the reasons why people might not cancel appointments that are no longer needed, the NHS Black Country Integrated Care Board (ICB) is encouraging patients to share their views and take part in a survey.

    The survey asks about their previous experiences with cancelling GP appointments and what measures they think should be put in place to help with this. It also includes questions such as why they might have missed a GP appointment, for example for issues with travel, work commitments or having caring responsibilities.

    The survey is open until 10 December and anyone registered to a GP practice is encouraged to take part in the survey, which can be completed online.
  16. News -

    If this is you? Or a loved one? Get in touch. Tel: 0800 470 1660 or email:info@healthwatchwalsall.co.uk
  17. News -

    See it on here or on our YouTube Channel.
  18. News -

    People in the Black Country are being reminded to order any repeat prescriptions they may need ahead of the festive period.

    GP practices and pharmacies will have limited opening hours over the Christmas and New Year period, making it more challenging for people to access medicines at short notice. Every bank holiday, NHS 111 sees an increase in people getting in touch about repeat prescriptions. Waiting and using emergency or urgent services over the festive break puts added pressure on already busy services.

    To avoid this and to ensure health is not put at any unnecessary risk, people are being asked to submit any repeat prescriptions that are due for renewal by Monday 18 December at the latest to make sure there is enough time for them to be processed and dispensed.

    Dr Ananta Dave, Chief Medical Officer for the NHS Black Country Integrated Care Board, said: “Running out of your usual medication can have serious consequences, especially if you use them to control heart and breathing problems or a long-term condition such as diabetes, and is the last thing you want to do while you’re celebrating with loved ones over the holidays.

    “That’s why we’re encouraging anyone who may need a repeat prescription to order them well ahead of the bank holiday period and not leave it until the last minute when pharmacies and GP practices are operating with limited opening hours.

    “This can be a busy time of the year, especially in the build-up to Christmas, but it’s important that we all take time to think about our health and do what we can to stay well. Having a medicine cabinet at home with some simple over-the-counter remedies like paracetamol, ibuprofen, and anti-diarrhoea tablets is also recommended so you can treat any common illnesses or ailments yourself.”

    Most repeat medication requests can be made online, via local practice websites or through the NHS App. People who do not use the internet can approach their practice to access their prescriptions.

    To find your nearest pharmacy, visit the NHS website.

    If you or a loved one becomes unwell over the festive period and is in need of urgent health advice or treatment – particularly over the bank holidays when GP practices will be closed – contact NHS 111 by dialling 111 or visit 111.nhs.uk.
  19. News -

    Packed full of interesting information, updates, get involved options, and messages from our partners.
  20. News -

    People in the Black Country are being urged to think carefully about which health service they should use during the upcoming industrial action and the Christmas and New Year bank holidays.

    Junior doctors are planning to strike from 7am Wednesday 20 December 2023 through to 7am Saturday 23 December 2023, and again from 7am Wednesday 3 January 2024 until 7am Tuesday 9 January 2024, during the traditionally busy Christmas and New Year period.

    All health and care partners in the Black Country are working together to prepare for the industrial action and the bank holidays, which will have significant impact on NHS local services, and are asking the public for their support.

    Emergency care will be prioritised, and people are being reminded that 999 and emergency departments are still the right services if it is a life-saving emergency. However, for anything that isn’t life-threatening, people are being urged to use 111 online as the first port of call for health needs. People can also call 111 for help, advice, and signposting to the most appropriate service.

    Pharmacies, GP appointments, walk-in centres, minor injury units and urgent treatment centres will continue to be available during the industrial action and can help people with a range of injuries and illnesses. People with hospital appointments should continue to come forward for the care they need and do not need to call to check if appointments are going ahead. If appointments do need to be rearranged due to strike action, patients will be contacted directly.

    Dr Ananta Dave, Chief Medical Officer for the NHS Black Country Integrated Care Board, said: “We’re approaching what is already one of the busiest times of the year for the NHS and there is no doubt that this level of planned strike action alongside the festive period will create an even greater strain on many of our services.

    “Your NHS is still here for you, but we’re asking people to consider whether A&E is the most appropriate place for their needs, and if it’s not, to seek alternatives. “NHS 111 online or by telephone is available 24/7 for urgent medical advice but it's worth remembering that most common ailments at this time of year can be effectively managed at home with advice from a local pharmacy.

    “By ensuring you choose the most appropriate service, you will not only you save time waiting, but you will be treated by the most appropriate healthcare professional for your needs. This will also help NHS services to manage demand and ensure hospitals can focus on treating people with serious and life-threatening conditions.”

    The NHS has also been reminding people to order any repeat prescriptions in advance. This not only helps avoid a last-minute rush for GP practices and pharmacies, but also helps ease the burden on the NHS 111 service and hospitals.

    Dr Julian Hobbs, Medical Director at Dudley Group NHS Foundation Trust, said: “Undoubtedly this festive period will be a huge challenge as we prepare not only for our busiest time of the year, but also the impact of the longest industrial action period so far across our hospitals.

    “Our number one priority is to ensure that those in greatest need continue to have access to high quality care and our immediate focus will be on the safe delivery of urgent and emergency care services.

    “Planned appointments and clinics are likely to be affected, however people should continue to attend their appointments unless they are contacted directly by the NHS.

    “I'd also like to thank all health and care teams across the Black Country for their work over this busy time, as always your dedication in helping those who need help and support is greatly appreciated.”

    NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. You can contact the service online 111.nhs.uk or by calling 111, 24 hours a day, 7 days a week.

    A small number of pharmacies will be open on Christmas Day, Boxing Day and New Year’s Day for any people in need of an emergency prescription, urgent advice on medicine or a confidential consultation for a minor health concern.

    Opening times for all of the Black Country’s pharmacies, including those staying open on the bank holidays, can be found on the NHS website.

    People should only call 999 if it is a medical emergency
  21. News -

    We will be closed on the 25th, 26th and 27th of December. And the 1st of January 2024.
  22. News -

    A callout to anyone who has used the NEW Emergency and Urgent Care Centre at Walsall Manor Hospital.

    Share your experience, call us on 0800 470 1660 or Email: info@healthwatchwalsall.co.uk
  23. News -

    Parents across the Black Country are being urged to make sure children are up to date with their measles, mumps and rubella (MMR) jab, following an increase in measles in the West Midlands.

    Measles is a highly infectious disease which can lead to serious complications such as severe lung infections and inflammation of the brain. It also damages and suppresses the whole immune system, meaning children can be left much more susceptible to catching other illnesses.

    It can spread quickly among communities, such as schools and nurseries, if children have not had two dose the MMR vaccine.

    Symptoms of measles include:
    • high temperature
    • runny or blocked nose
    • sneezing
    • cough
    • red, sore, watery eyes
    • rash, which usually appears a few days after cold-like symptoms (sometimes it starts around the ears before spreading to the rest of the body).

    All children are invited for their first MMR vaccine on the NHS when they turn one. The second dose is given when they reach three years and four months of age. Having two doses of the vaccine provides the best protection against MMR.
    Adults and older children can also be vaccinated at any age if they have not been fully vaccinated before and are being encouraged to come forward if they haven’t had two doses.

    The NHS has created a video of a local infection prevention nurse sharing the symptoms of measles to look out for and the ways to keep your child safe with the MMR vaccine.

  24. News -

    The Black Country Local Maternity and Neonatal System (BCLMNS) is looking at a way of working across Dudley, Sandwell, Walsall and Wolverhampton. This would mean that care is based on where women and birthing people plan to have their babies – rather than being based on geography
  25. News -

    With the start of the new school term and the continuing rise in measles cases across the West Midlands, parents and carers in Walsall are being urged to ensure their children are up to date with their vaccinations such as MMR (measles, mumps and rubella) as soon as possible.
  26. News -

    Engaging Communities Solutions (ECS) is the organisation that delivers your local Healthwatch service. As well as delivering local Healthwatch, ECS carries out social research for a range of clients who are usually from the public sector. The subjects that we cover are mainly health and social care related but sometimes we carry out projects that are about other topics too. To be able to involve more people in our research projects we are now recruiting people to join our Participant Panel. Members of the panel are people who would like to take
    part in focus groups or interviews about different subjects and contribute to service improvements or new developments that are not part of the work of the local Healthwatch. You will receive a thank you for any focus groups or interviews that you take part in as a Panel Member such as a gift voucher.

    If you are interested in joining our Participant Panel, please complete the registration form Https://engagingcommunities.welcomesyourfeedback.net/3d8r22 , or if you have any questions about the Panel, please contact Research Manager, Deborah Faulks, on 07876 897098 or deborah.faulks@weareecs.co.u
  27. News -

    CHILDREN & YOUNG PEOPLE’S VOICE SURVEY
  28. News -

    Useful information and support
  29. News -

    If this is you? Or a loved one? Get in touch. Tel: 0800 470 1660 or email: info@healthwatchwalsall.co.uk
  30. News -

    Dear colleague,

    ​​Your local NHS is asking people for their comments about proposals to reduce differences in access to Healthcare services in the Black Country.

    ​​In July 2022, a change in the law created our new organisation, NHS Black Country Integrated Care Board (ICB), to take over local healthcare planning from the former clinical commissioning group (CCG) serving the areas of Dudley, Sandwell, Walsall, and Wolverhampton.

    ​​Since the ICB establishment we have been reviewing our clinical policies. This includes:

    reviewing the four existing CCG policies to harmonise them into one new position for the ICB
    implementing new policies to take into account national clinical guidelines and best practice
    While the majority of their clinical policies were similar, there were several clinical polices that had some differences. To address these differences, commissioning policies for treatments listed below are being reviewed to look at how they can be made the same for the places of Dudley, Sandwell, Walsall, and Wolverhampton

    ​Clinical experts have looked at the latest evidence and practice for all of these services, both nationally and locally, to ensure the local offer is high quality and safe.

    The clinical policy review will be carried out in stages.

    ​​A public involvement exercise is now live to collect wider views and feedback from local people and staff to inform our final decision-making. 

  31. News -

    The Dementia Needs Assessment is being developed by Walsall Council in partnership with the NHS Black Country Integrated Care Board (ICB). The aim is to understand the needs of Walsall residents with Dementia and those caring, supporting or working with them.

    A community survey is currently live for anyone who has contact with the public as part of their work or volunteering role in the community. Responses will help the Council and the ICB understand resident needs, whether services are meeting these needs, gaps in support, areas for improvement, and information, knowledge, and training needs.

    The Council would like to hear from anyone who comes into contact or support people with dementia. For example, libraries, community services, places of worship, carers support and dementia care. The survey takes approximately 10 minutes to complete and can be completed by going to the survey page for Dementia Needs Assessment 2023: Community Survey. Alternatively you can scan the barcode in the attached poster.

    For more information or to request the survey in an alternative format, please
    email MWwalsall@walsall.gov.uk.
  32. News -

    Ideas Made Real is for young people aged 16-24 to turn their social action projects and community ideas into reality. Each successful young person will receive an award of up to £8,000 and expert support from United By 2022’s youth team to bring their project to life. Whether it's addressing homelessness, promoting mental health awareness, or improving their surroundings, Ideas Made Real is designed by young people, for young people. Ideas Made Real is part of our GEN22 programme and last year’s projects won a national award.

    To celebrate the West Midlands turning 50 this year, Ideas Made Real will hand the reins over to young people to create lasting impacts in their neighbourhood, their community and their home. If you have ever felt that no-one is doing anything about an issue that you care about, then this is for you. Previous participants say that Ideas Made Real made them feel confident and connected, and proud they made a difference for a community important to them, or in the place they call home.
  33. News -

    People in the Black Country are being reminded to order any repeat prescriptions they may need ahead of the Easter bank holiday (Friday 29 March – Monday 1 April).

    GP practices and pharmacies will have limited opening hours over the Easter bank holiday weekend, making it more challenging for people to access medicines at short notice.

    Every bank holiday, NHS 111 sees an increase in people getting in touch about repeat prescriptions. Waiting and using emergency or urgent services over the Easter break puts added pressure on already busy services.
    To avoid this and to ensure health is not put at any unnecessary risk, people are being asked to submit any repeat prescriptions that are due for renewal by Friday 22 March at the latest to make sure there is enough time for them to be processed and dispensed.

    Dr Ananta Dave, Chief Medical Officer for the NHS Black Country Integrated Care Board, said:
    “If you take any medicine on a regular basis to help manage a long-term condition such as high
    blood pressure, diabetes, or asthma, now is the time to check that you have enough medication
    left to last you over the upcoming Easter bank holiday weekend.

    “By ensuring you have your required supply of prescribed medication, you save yourself the
    worry of possibly not getting what you need on time and being caught short over the bank
    holiday when your GP practice will be closed.

    “The easiest way to order repeat prescriptions is via the NHS App or through your GP practice website. If you do not have access to GP online services, you can phone your GP practice to order prescriptions.”

  34. News -

    The Community Urgent Eyecare Service (CUES) is a free NHS service for anyone who is experiencing emergency eye care problems and is registered with a GP in the Black Country.

    The symptoms that can be treated by the service includes:
    • red or painful eye or eyelids
    • recently occurring flashes and floaters
    • recent and sudden loss of vision
    • a foreign body in the eye.

    Adults and children can use the service, which is available via participating opticians across the Black Country, without the need for a GP referral.

    This service is not an eye test and does not cover long standing or major eye conditions such as such as cataracts, diabetic retinopathy or glaucoma. Those who have one of these conditions should contact their optometrist or hospital eye service directly for advice in the usual way.

    Sarb Basi, Director of Primary Care for the NHS Black Country Integrated Care Board, said: “It’s important that we look after our eyes by having regular check-ups with an optician. However, if you find yourself with a sudden urgent eye condition, the CUES can give advice and treatment without delay.

    “In most cases, the CUES will be able to treat patients quickly and easily. And, if hospital treatment is needed, the service will arrange an emergency appointment with an eye specialist at a hospital – meaning that patients have access to the right care straightaway.

    “In the Black Country, there is a hugely talented workforce in primary care opticians who have the equipment and skills required to assess, diagnose and where necessary, treat eye problems. The CUES is a great example of providing more efficient care closer to home by minimising delays and reducing the need for hospital visits, and I would encourage people to access this service if they need urgent eye treatment.”

    People can book an assessment with the Community Urgent Eyecare Service online.
    You may also be referred or redirected to the service by another health care provider such as a GP, local pharmacist, optician, NHS 111 or A&E.

    The self-referral service is coordinated by Primary Eyecare, the largest single not-for-profit primary eyecare lead provider in England.
  35. News -

    Vaccination clinics have been set up across the Black Country to ensure children are up to date with their measles, mumps and rubella (MMR) jab.

    Measles is a highly infectious disease which can lead to serious complications such as severe lung infections and inflammation of the brain. It can spread quickly among communities, particularly schools and nurseries, if children have not had two dose the MMR vaccine.

    All children are invited for their first MMR vaccine on the NHS when they turn one. The second dose is given when they reach three years and four months of age. Having two doses of the vaccine provides the best protection against MMR and adults and older children can be vaccinated at any age if they have not been fully vaccinated before.

    The clinics, which are running from March until July, will be staffed by trained healthcare professionals from the NHS and Vaccination UK who specialise in childhood vaccinations and follow all necessary safety protocols. Children will need to be accompanied by a parent or guardian at the clinics.

    The DTP vaccine, which provides protection against diphtheria, tetanus, and pertussis (whooping cough) and the MenACWY vaccine, which helps protect against meningitis and septicaemia (blood poisoning), are also available at these clinics. Both vaccines are given to children aged 13 or 14 (school year 9 or 10).

    Parents and guardians of children who have missed or delayed one of these childhood vaccines are being encouraged to come forward. More information about the clinics, including how to book an appointment, can be found on the NHS Black Country Integrated Care Board website.

    Dr Fiona Rose, local GP and Clinical Director for Quality and Safety for the NHS Black Country Integrated Care Board, said: “Measles is a serious but entirely preventable disease that spreads easily between unvaccinated people, in particular children. It’s highly contagious, so even a small decline in MMR vaccine uptake can lead to a significant rise in cases, which is why it’s absolutely vital that we ensure all children have the maximum protection.

    “It’s understandable that parents may be worried about getting their child vaccinated, however childhood vaccines are safe and effective and offer the best protection for children. For decades, vaccinations have protected our children and young people from potentially serious diseases and by the time they leave school, a child will have been offered vaccinations against numerous different diseases or infections.

    “So, if your child has missed a vaccination, please contact your nearest clinic and book an appointment – it’s never too late to catch up.”

    In the UK, there are two types of MMR vaccine – MMR VaxPro® and Priorix®. Priorix® does not contain pork gelatine and both vaccines are available at the clinics.
    Those who are unsure if they, or their child, are up to date with all their routine vaccinations can
    confirm their vaccine status by checking:
    • their child’s Red Book (personal child health record)
    • the NHS App
    • or by contacting their GP practice.
    For more information on childhood vaccinations, please visit the NHS website.
  36. News -

    The minutes from our open to the public session of our meetings.
  37. News -

    Packed full of updates, reports and information from our partners about your health and social care services
  38. News -

    Eligible people in the Black Country will be invited to come forward for spring COVID-19 vaccine from this week.

    Following guidance from the Joint Committee on Vaccination and Immunisation (JCVI) the latest phase of the COVID-19 vaccination programme has now started, with care home residents first in line to receive a spring vaccine dose.

    The offer will then be opened up to the remaining eligible groups, including:
    • adults aged 75 years and over (including those who turn 75 by 30 June 2024)
    • those aged six months and over who have a weakened immune system.

    People who are admitted to an older adult care home or become immunosuppressed by 30 June are also eligible. Those eligible for a spring vaccine will be contacted by the NHS by letter, text message or via
    the NHS App. Appointments can be booked via the National Booking System, with first appointments available from Monday 22 April.

    If you know you are eligible, you do not have to wait to be invited, you can book on National Booking System once it is open. Walk-in appointments are also available at selected locations and you can find your nearest site by visiting the NHS online walk-in finder.

    Sally Roberts, Chief Nursing Officer for the NHS Black Country Integrated Care Board, said: “Vaccination has been our most effective tool against COVID-19 and remains the best way to stay protected.

    “Having the spring vaccine helps prevent vulnerable people from becoming seriously ill or needing treatment in hospital and over the coming weeks, everyone aged 75 and over, residents in care homes for older adults, and people with a weakened immune system will be offered a vaccination.

    “So, if you’re in one of the eligible groups, please take the opportunity to top up your protection as soon as you can.”

    For more information on the spring vaccine, please visit the NHS website.
  39. News -

    From 31 May 2024, patients will no longer be able to order repeat prescriptions using the Prescription Ordering Direct (POD) telephone service. This service is currently available to patients registered at the following practices:
    · Collingwood Practice
    · Forrester Street Practice
    · Harden Health Centre / Blakenall Practice
    · Keys Family Practice
    · Kingfisher Berkley Practice
    · Modality Darlaston Practice
    · New Invention Practice
    · Pleck Medical Centre
    · St John's Medical Centre.

    Each GP practice will take over the responsibility for repeat prescriptions. Patients will be encouraged to use the NHS App, logging into their NHS account, requesting a repeat prescription from the GP practice website or contacting the GP practice for support with their repeat prescription request.

    Please see the message shared with patients about the changes to the way they order repeat prescriptions shared via the practices on the ICB website. The webpage also includes frequently asked questions about the changes and support available.



  40. News -

    Pop-up clinics have been set up in the Black Country to encourage eligible people to come forward for a spring COVID-19 vaccine.

    Following advice from the Joint Committee on Vaccination and Immunisation (JCVI), this spring’s eligible groups include:
    • adults aged 75 years and over by June 30
    • residents in care homes for older adults
    • those aged six months and over who have a weakened immune system.
    The pop-up clinics are being hosted at a range of locations across the Black Country, with no appointment necessary. Anyone aged 18 and over who is eligible for a spring vaccine is encouraged to come forward as soon as possible.

    Walk in vaccines will be available at the following locations over the next few weeks:
    Wolverhampton
    • Bilston Market Pinfold Street, WV14 0DN, Monday 29 April, 8am-2pm
    • Phoenix Park, Dudley Road, WV2 3J, Wednesday 8 May, 9am-3pm

    Walsall
    • Tesco, Silver Street, Brownhills, WS8 6DZ, Monday 29 April, 9am-3pm
    • Morrisons, Middle Piece Way, Willenhall, WV13 1QG, Wednesday 1 May, 9am-3pm
    • Walsall Town Centre, Lower Hall Lane, St Matthews Quarter, WS1 1PU, Saturday 4
    May, 10am-4pm
    • Aldridge Community Centre, Middlemore Lane, WS9 8AN, Tuesday 7th May,10am-2pm

    Sandwell
    • Tesco, 46 New Square, West Bromwich, B70 7PR
    o Thursday 2 May, 9am-3pm
    o Sunday 5 May, 10am-3pm
    • Morrisons, 239 Holyhead Rd, Wednesbury, WS10 7BD, Tuesday 7th May, 9am-3pm

    Dudley
    • Dudley Market Place High Street, DY1 1PQ
    o Friday 26 April, 9am-2pm
    o Friday 3 May, 9am-2pm
    • Mary Stevens Park, Heath Lane, Stourbridge, DY8 2AA, Saturday 27 April, 10am-2pm
    • Tesco, Fox Oak Street, Cradley Heath, B64 5DF, Tuesday 30 April, 9am-3pm

    The clinics will be running until the end of June. More dates and locations can be found on the NHS Black Country Integrated Care Board’s (ICBs) website.

    Sally Roberts, Chief Nursing Officer for the NHS Black Country ICB, said: “Our pop-up clinics
    are a great way for those eligible for a spring COVID-19 vaccine to get vaccinated at a time and
    location that suits them, with no appointment necessary.

    “Having the spring COVID-19 vaccine helps vulnerable people, including the elderly and
    those with weakened immune systems, to maintain a high level of protection and helps prevent
    them from becoming seriously ill or needing treatment in hospital.

    “You don’t need to wait to be invited if you’re eligible, just come forward as soon as you can.”

    In addition to the pop-up clinics, spring COVID-19 vaccinations are available at a number of community pharmacies and other vaccine sites across the Black Country. You can find your nearest site or book online via the National Booking System, or by calling 119.

    For more information about the spring COVID-19 vaccine, visit the NHS website.
  41. News -

    Ahead of World Asthma Day (Tuesday 7 May), people in the Black Country are being reminded of the signs and symptoms of asthma.

    World Asthma Day is organised by the Global Initiative for Asthma (GINA), which aims to improve asthma awareness and care. This year’s theme is ‘Asthma Education Empowers’ and focuses on the importance of empowering people with asthma with the appropriate education to manage their condition and to recognise when to seek medical help.

    Asthma is a common lung condition that causes breathing difficulties. It affects people of all ages and often starts in childhood, although it can also develop for the first time in adults.

    The main symptoms are a whistling or wheezing sound when breathing, a feeling of breathlessness, a tight chest and coughing. The symptoms tend to vary and can sometimes get worse - this is commonly known as an asthma attack.

    The NHS has created a video of a local GP sharing important tips of how to recognise an asthma attack, particularly in children, which can be viewed on YouTube.

    Dr Atul Gulati, Clinical Director Respiratory Medicine at The Royal Wolverhampton NHS Trust, said: “World Asthma Day provides the perfect opportunity to raise awareness of asthma including the signs and symptoms to look out for and the importance of seeking help.

    “Everyone’s asthma is different, and people may have several triggers. Some of the most common triggers include having a cold or flu, exposure to air pollution, tobacco smoke, house dust mites, animal fur, or grass and tree pollen.

    “Whilst the severity of symptoms varies from person to person, asthma is a serious condition so it’s really important that you don’t ignore symptoms and seek medical advice straight away if you’re concerned.”

    To help raise awareness of asthma management in children, the NHS Black Country Integrated Care Board (ICB) has also launched its Asthma Friendly Schools initiative which encourages all schools in the Black Country to welcome children with asthma and support them to proactively manage their asthma, both at home and school, so they don’t miss out.

    Lisa Cummings, Queens Nurse and Asthma Practitioner in the Children and Young People’s Asthma Team for the NHS Black Country ICB, said: “Asthma is a common but very serious, and sometimes life-threatening, medical condition which affects one in 11 children in the UK.

    “We know that asthma that is poorly controlled can not only impact physical health but also psychological health and educational attainment, and so our aim is to ensure that every child with asthma can go to school and fully participate in all elements of school life.

    “Our Asthma Friendly School programme recognises the important role that schools play in the health and wellbeing of children, which is why we are encouraging all local schools in the Black Country to take part. The initiative aims to improve the care of pupils with asthma by raising awareness through information, training and support for school staff, as well as pupils, parents and carers.”

  42. News -

    This May Measure Month (MMM), eligible people in the Black Country are being reminded to visit their local pharmacy for a blood pressure check.

    Led by the International Society of Hypertension, MMM is an annual global screening campaign which aims to educate people on the importance of having their blood pressure checked regularly, as raised blood pressure is the number one cause of preventable death worldwide.

    High blood pressure, also known as hypertension, is a serious condition where your heart is made to consistently work harder to pump blood around your body.

    It often has no symptoms and can increase your risk of a number of serious and potentially lifethreatening conditions such as heart disease, heart attack, stroke, heart failure, kidney disease and dementia.

    People who might be more at risk of having high blood pressure include those who:
    • are overweight
    • do not do enough exercise
    • drink too much alcohol or coffee (or other caffeine-based drinks)
    • smoke
    • have a lot of stress
    • eat too much salt and not enough fruit or vegetables
    • are over 65 years old
    • are of Black African or Black Caribbean descent.

    All adults over 40 years old are advised to have their blood pressure checked at least every five years.
    In the Black Country it is estimated there are around 75,000 people with undiagnosed hypertension and so the NHS is reminding people aged 40 and over who haven’t had a blood pressure check in the last six months to come forward.

    Dr Sunil Nadar, Clinical Lead Cardiologist at The Dudley Group NHS Foundation Trust and MMM National Lead for England, said: “High blood pressure rarely has any symptoms which is why it is called the ‘silent killer’. It can significantly raise your risk of a life-threatening heart attack, heart failure, or stroke, and the only way to know you have the condition is to get your blood pressure measured.

    “High blood pressure can often be prevented or reduced by eating healthily (especially reducing salt in the diet), maintaining a healthy weight, taking regular exercise, drinking alcohol in moderation and not smoking. Some people with high blood pressure will also need to take one or more medicines to stop their blood pressure getting too high – what works best is different for each person.

    “Checking your blood pressure is quick, simple and painless, and it could save your life. So, if you don’t know what your blood pressure is, May is the time to find out.” Selected community pharmacies across the Black Country offer a free blood pressure check service for people aged 40 and over with no previous history of high blood pressure. You can find a pharmacy that offers free blood pressure checks near you on the NHS website.
    Stephen Noble, local pharmacist and Chief Officer of the Community Pharmacy Dudley, said: “May Measure Month is a great opportunity for raise awareness of high blood pressure and the importance of having a blood pressure check.

    “If you’re aged 40 and over and you’re not already being monitored by a doctor, you can quickly and easily get your blood pressure checked by going into your local pharmacy. It’s a free, simple and non-invasive test, conducted in privacy, and you don’t need to book in advance.

    “Depending on the result, the pharmacist might give you advice to support healthy living, give you a blood pressure monitor to take home with you and return later, or advise you to see a GP. Your blood pressure readings are also sent to your GP so your health records can be updated.”
  43. News -

    People in the Black Country are being reminded to order any repeat prescriptions they may need ahead of the spring bank holiday (Monday 27 May).

    GP practices and pharmacies will have limited opening hours over the bank holiday weekend, making it more challenging for people to access medicines at short notice and may lead to a delay in getting your medication.

    Every bank holiday, NHS 111 sees an increase in people getting in touch about repeat prescriptions. Waiting and using emergency or urgent services over the spring bank holiday puts added pressure on already busy services.

    To avoid this and to ensure health is not put at any unnecessary risk, people are being asked to submit any repeat prescriptions that are due for renewal by Friday 17 May to make sure there is enough time for them to be processed and dispensed.

    Dr Ananta Dave, Chief Medical Officer for the NHS Black Country Integrated Care Board, said: “The time leading up to a bank holiday weekend can be busy for the NHS. By ordering medicines as soon as possible, it allows enough time for it to be processed and dispensed and helps avoid a last-minute rush. “If you take any medicine on a regular basis to help manage a long-term condition such as high blood pressure, diabetes, or asthma, now is the time to check that you have enough medication left to last you over the upcoming spring bank holiday. “Keeping your medicine cabinets stocked, knowing when your GP practice is open, and planning for repeat prescriptions that are due will ensure you can make the most of the long weekend. “The easiest way to order repeat prescriptions is via the NHS App or through your GP practice website. If you do not have access to GP online services, you can phone your GP practice to order prescriptions.”

    Most repeat medication requests can be made online, via local practice websites or through the NHS App. People who do not use the internet can approach their practice to access their prescriptions.

    If people feel unwell over the bank holiday weekend, but it’s not life threatening, they can contact NHS 111 online at 111.nhs.uk or by calling 111.

    NHS 111 can help direct people to the most appropriate local health service if they aren’t sure where to go – this could include an out of hours GP, a pharmacy, a local NHS walk-in centre, ora hospital accident & emergency (A&E) department.

    Urgent and emergency care services will also be open as normal over the long weekend. People should only call 999 or attend A&E services in the event of an emergency.
  44. News -

    Under proposals from the Black Country Provider Collaborative (BCPC) – made up of The Royal olverhampton NHS Trust, Walsall Healthcare NHS Trust, Sandwell and West Birmingham Hospitals NHS Trust and The Dudley Group NHS Foundation Trust – Urology cancer patients will have their surgery at one designated centre, depending on their illness. An overview of the proposals is below:

    Surgery for renal/kidney cancer patients would take place at Russells Hall Hospital in Dudley, which would become a specialised renal/kidney surgical centre, including robotic surgery. This would create the capacity for an additional approximately 170 robotic surgical procedures per year, taking the total to up to 300 annually.

    Prostate and/or bladder cancer patients’ surgery will continue to be at New Cross Hospital in Wolverhampton, where it is currently undertaken. New Cross would become the urological pelvic surgical centre. With the proposed renal/kidney surgical centre at Russells Hall, additional capacity would be created at New Cross to carry out between 280-421 urological procedures – cystectomies (removal of the bladder) and prostatectomies (partial or complete removal of the prostate) per year.

    Patients requiring complex kidney stone surgery would have that undertaken at Sandwell and West Birmingham NHS Trust Hospitals Trust, which would become the complex kidney stone surgical centre. It is anticipated that based on available capacity this will impact 85-132 patients annually.

    Patients’ pre and post operative care appointments would still take place at their local hospital.

    Dr Jonathan Odum, Chief Medical Officer for the BCPC, said: “We want to ensure all patients across the Black Country are able to receive high quality care in the area. The aim is to improve urological surgical cancer and renal stone service provision, with many positive benefits.”

    The benefits include:
    Improved outcomes for patients
    Improved quality of life through faster access to cancer surgery
    Improved satisfaction with level of care and the positive patient experience
    Reduction in waiting times, to meet the national cancer targets
    Better use of theatre capacity across all four Trusts
    Creating more opportunities for patients to access care from Black County Providers, rather than travelling to other areas
    Developing a more skilled and experienced workforce, with greater staff retention and recruitment
  45. News -

    But you can get involved now!

    Have you accessed Walsall Urology Services in the last 18 months? We want to hear your experiences about the treatment and care you received. Tel: 07732 683464 or FreePhone: 0800 470 1660 or Email: info@healthwatchwalsall.co.uk

    Tell us about your individual experience by phone or by Email!

  46. News -

    Due to the bank holiday some services such as GP surgeries and pharmacies may be closed or working on a reduced service. Selected pharmacies will still be available for prescriptions, non-urgent medical advice, and treatment of common ailments.

    People who need medical help that isn’t an emergency should contact NHS 111 in the first instance by visiting 111.nhs.uk or by calling 111.

    NHS 111 can help direct people to the most appropriate local health service if they aren’t sure where to go – this could include an out of hours GP, a pharmacy, a local NHS walk-in centre, or a hospital accident & emergency (A&E) department.
  47. News -

    Pregnant women in the Black Country are being reminded to come forward for a whooping cough vaccination, as cases continue to rise.

    Whooping cough, also known as pertussis, is a highly contagious bacterial infection that mainly affects the lungs and airways. It spreads very easily and can sometimes cause serious problems, especially in babies and young children.

    Initial symptoms are similar to those of a common cold, including a runny nose and a mild fever. After a week, the infection can develop into coughing bouts that are often worse at night. Some babies and adults may make a ‘whoop’ sound and have difficulty breathing after coughing.

    Mums-to-be are offered the vaccine between 16 and 32 weeks of pregnancy so their baby has protection against whooping cough until they are old enough to have the routine immunisation at 8 weeks old.

    All babies are given three doses of the 6-in-1 jab combination vaccine at 8, 12 and 16 weeks of age to protect against whooping cough and other serious diseases, such as diphtheria and polio, with a pre-school booster offered at 3 years 4 months. It's best to have them on time, but children can still have the 6-in-1 vaccine up to the age of 10.

    The NHS has created a video with Rickell Bailey, the midwifery led unit manager at Walsall Healthcare NHS Trust, to explain why the whooping cough vaccine is important. You can watch the video on YouTube. Liz Punter, Midwife at The Dudley Group NHS Foundation Trust, also explains why pregnant women should come forward for a vaccine. She said: “The only way you can help protect your baby from getting whooping cough in their first few weeks after birth is by having the whooping cough vaccination yourself while you are pregnant.

    “The best time to get vaccinated to protect your baby from whooping cough is from 16 weeks up to 32 weeks of pregnancy. This maximises the chance that your baby will be protected from birth, through the transfer of your antibodies before they are born.