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NHS and social care staff are doing everything they can to keep us well during these challenging times, but there might be things that can be improved for you and your loved ones, both in the area you live in and across the country.
Ahead of the Easter bank holiday weekend (Friday 18 April – Monday 21 April), people in the Black Country are being reminded how to get the right care if they feel unwell.
Due to the bank holidays, some services such as GP surgeries and pharmacies may be closed or operating reduced hours. However, selected pharmacies will remain open for prescriptions, non-urgent medical advice and treatment of common ailments.
People who need medical help that isn’t an emergency should contact NHS 111 in the first instance by visiting 111.nhs.uk or by calling 111.
NHS 111 can help direct people to the most appropriate local health service if they aren’t sure where to go – this could include an out of hours GP, a pharmacy, a local NHS walk-in centre, or a hospital accident & emergency (A&E) department.
Dr Ananta Dave, Chief Medical Officer for the NHS Black Country Integrated Care Board, said: “Bank holidays are a wonderful time for families and communities to come together, but we know it can be a worry if you or a loved one becomes unwell and you’re unsure where to turn for support.
“It’s important to remember that NHS services are still here for you throughout the long weekend. NHS 111 is a good first step, whether you call or go online, and they’ll help you get the right care, in the right place, without delay.
“Many pharmacies will also be open and are a great option for advice and treatment for minor health concerns. From coughs and colds, to upset stomachs and sore throats, your local pharmacist can offer expert help without the need for an appointment.
“By choosing the right service this bank holiday, you’ll get the care you need while helping A&E teams focus on those with serious or life-threatening conditions.”
A&E departments and 999 are there to treat the most serious and life-threatening conditions.
