Walsall Prescription POD information - Changes to the way some Walsall patients order their repeat prescriptions

News - 22 April 2024

From 31 May 2024, patients will no longer be able to order repeat prescriptions using the Prescription Ordering Direct (POD) telephone service. This service is currently available to patients registered at the following practices:
· Collingwood Practice
· Forrester Street Practice
· Harden Health Centre / Blakenall Practice
· Keys Family Practice
· Kingfisher Berkley Practice
· Modality Darlaston Practice
· New Invention Practice
· Pleck Medical Centre
· St John's Medical Centre.

Each GP practice will take over the responsibility for repeat prescriptions. Patients will be encouraged to use the NHS App, logging into their NHS account, requesting a repeat prescription from the GP practice website or contacting the GP practice for support with their repeat prescription request.

Please see the message shared with patients about the changes to the way they order repeat prescriptions shared via the practices on the ICB website. The webpage also includes frequently asked questions about the changes and support available.



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