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A study into the experiences of service users, parents, and carers of the case assessment process.
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We visited 11 social care settings during the year. There was a plan to visit an additional 2 by the end of March 2020 but due to the COVID-19 outbreak, all Enter and View and community outreach was suspended.
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To observe, and capture the experiences of service delivery from the residents' and relatives’ points of view. -
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To observe and capture the experiences of service delivery from the residents and relatives’ point of view. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
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Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. . -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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A copy of our Annual Public Meeting presentation -
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A copy of our public meeting/ minutes. Agenda plus 4 documents enc. -
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A copy of our public meeting/ minutes -
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A copy of our public meeting/ minutes -
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Friday 6 August 2021 02:15 p.m. Virtual online digital platform Zoom -
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Monday 19 April 2021 02:15 p.m.
Virtual online digital platform Zoom
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 4 February 2021 11:15 a.m.
Virtual online digital platform Zoom.
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 23 July 2020, 2.00 p.m.
Virtual Meeting -
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Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
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Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations, and questionnaires. -
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Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
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Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
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To observe, and capture the experiences of service delivery from the residents' and relatives’ points of view. -
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Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
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Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
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A copy of our public meeting/ minutes. -
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To observe, and capture the experiences of service delivery from the residents' and relatives’ points of view. -
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Our' Cost Of Living Crisis' report is now available. See how people have made adjustments and whats important to them. -
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Our Engage & Share Report on Drake Court is available. To read or download the report use the link below. -
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Our Enter and View Report on Blakenall Family Practice is now available. The visit took place in March 2023. If you would like a paper copy of the report sent to you please call 0800 470 1660.