Willow Rose Enter and View Report

Report - 26 April 2023

To observe, and capture the experiences of service delivery from the residents' and relatives’ points of view.

Downloads

File download
Download (PDF 704 KB)

You might also be interested in

Our latest Enter and View Report for The Willows Nursing Home is now available

To read and download a copy. Use the 'Downloads' button below.

Provider feedback
The below response was received and added.

We at The Willows were happy to welcome the Healthwatch team into the home.

Face to Face relatives meetings will recommence in February 2024, as recent Zoom meetings were not well attended. The Activities Co-ordinator will be inviting residents to a meeting very soon for discussions and recommendations.

We as a home acknowledge the report and look to make improvements for the well-being of our residents and staff.
Find out more