1. Report -

    Hospital discharge refers to when a person leaves the hospital once they have recovered.
  2. Report -

    The Accident and Emergency (A&E) Workstream of Healthwatch Walsall carried out a survey in the Accident and Emergency Department of Walsall Manor Hospital during May 2016
  3. Report -

    For most people who are admitted to hospital there are no serious long-term implications from their admission and no need for ongoing social care support once discharged.
  4. Report -

    A copy of our Annual Public Meeting presentation
  5. Report -

    A copy of our public meeting/ minutes. Agenda plus 4 documents enc.
  6. Report -

    A copy of our public meeting/ minutes
  7. Report -

    A copy of our public meeting/ minutes
  8. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Friday 6 August 2021 02:15 p.m. Virtual online digital platform Zoom
  9. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Monday 19 April 2021 02:15 p.m.
    Virtual online digital platform Zoom
  10. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 4 February 2021 11:15 a.m.
    Virtual online digital platform Zoom.
  11. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 23 July 2020, 2.00 p.m.
    Virtual Meeting
  12. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  13. Report -

    Heart disease remains as one of the major causes of premature death in Walsall. There have
    been several reports produced locally by Public Health Walsall that evidence this but there is
    also other intelligence published by Public Health England e.g., CVD primary care intelligence
    pack (2021). We understand that a range of factors heighten the risk of heart disease and
    that generally premature deaths from this disease tend to be in the more deprived areas of
    Walsall where risk factors that can cause heart disease are more prevalent. As background
    data to support this report we have obtained some summary information from our local

    Public Health department as well as undertaking a limited analysis of the CVD primary care
    intelligence pack 2021 and this follows.
  14. Report -

    115,000 people a year die from lung disease in the UK, equivalent to 1 person every 5
    minutes, and every day, 1500 people are newly diagnosed with lung disease. Moreover, the
    health outcomes for people with lung disease have not improved over the last 10 years to the
    same extent as other diseases such as cardiovascular disease and cancer. The mortality rate
    (the number of people per 100,000 dying) of people aged under 75 from respiratory disease
    in Walsall is 48.1, which is significantly worse than the national rate of 34.2.

    2
    There were 5040 emergency hospital admissions for respiratory disease in 2018/19 in
    Walsall. Hospital admissions due to respiratory conditions are a major factor in the winter
    pressures faced by the NHS and lung disease costs the UK more than £11 billion per year
    including the impact on the NHS (£9.9bn), and wider economy through working days lost
    (£1.2bn).
  15. Report -

    This report is the culmination of engagement work undertaken and co-ordinated by Paul Higgitt,
    Senior Engagement Lead, Healthwatch Walsall from the beginning of 2020 when individual patient
    stories were recorded followed by three virtual patient engagement events held during June and July
    2020. This work has been supported throughout by Phil Griffin, Walsall Together Service User Group
    Chair. A significant number of diabetes patients have been involved in this work and there has also
    been some input from Diabetes Specialist Nurses and also Diabetes UK.
  16. Report -

    We wanted to find out what is important to young people when accessing Health and Social Care services, what they feel is missing and give young people an opportunity to have their voices heard.
  17. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  18. Report -

    A report about patient communication with, to and from Walsall Manor Hospital.

    Feedback that we received from members of the public about communication at Walsall Manor Hospital, formed the basis of this project. We wanted to take this opportunity to find out about people’s experiences with communication at Walsall
    Manor Hospital, assess how patients feel about their experiences, and gather their ideas and concerns so that they can be
    represented to key stakeholders.
  19. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  20. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  21. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  22. Report -

    A copy of our public meeting/ minutes.
  23. Report -

    Our' Cost Of Living Crisis' report is now available. See how people have made adjustments and whats important to them.
  24. Report -

    We have finished our young persons project around barriers to communication when accessing health and social care services. It was really good to be able to link in with so many young people and to hear their views. Click the link below to see what young people are saying about services in Walsall.
  25. Report -

    A brief outline of some of the themes and issues that patients have faced using Walsall Services during April 2023. Also, things that you can get involved with!
  26. Report -

    A brief outline of some of the themes and issues that patients have faced using Walsall Services during June 2023. Also, things that you can get involved with!
  27. Report -

    This report contains the outcome of engagement work undertaken in relation to loved ones and family members experiences of end of life / palliative care in Walsall and details some recommendations for end-of-life care pathway improvements for commissioners and providers of end-of-life services to consider and respond to.
  28. Report -

    Engaging Communities Solutions (ECS) is an organisation that focuses on involving patients and the public in healthcare research and decision-making processes including the delivery of local Healthwatch. In 2019, ECS became part of a team led by Birmingham University to conduct a research project funded by the National Institute for Health and Care Research (NIHR). The aim of the project was to evaluate the use of inter-organizational cooperation to bring about improvements in the National Health Service (NHS) in the UK.

    As part of the research, ECS carried out a focus group and interviews that contributed the patient and public voice to the project that evaluated the use of inter-organisational co-operation to make improvements in the NHS. Fieldwork was disrupted by the pandemic which meant that the completion of the research was to some extent delayed, but the report has now been published by the NIHR
  29. Report -

    A brief outline of some of the themes and issues that patients have faced using Walsall Services during September 2023. Also, things that you can get involved with!
  30. Report -

    A brief outline of some of the themes and issues that patients have faced using Walsall Services during August 2023. Also, things that you can get involved with!
  31. Report -

    A brief outline of some of the themes and issues that patients have faced using Walsall Services during July 2023. Also, things that you can get involved with!
  32. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during October 2023.

    Also, things that you can get involved with!
  33. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during Novmeber 2023.

    Also, things that you can get involved with!
  34. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during December 2023.

    Also, things that you can get involved with!
  35. Report -

    Healthwatch Walsall was successful in a bid for a microgrant from the Black Country ICB to
    undertake engagement with the homeless and rough sleepers in the Borough of Walsall. The
    aim of the work was to ascertain the views around planned and urgent care.

  36. Report -

    Read or download a copy.
    One download is a PDF and the other in Microsft Word format.
  37. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during February 2024.

    Also, things that you can get involved with!
  38. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during January 2024.

    Also, things that you can get involved with!
  39. Report -

    On this occasion we carried out a project looking at the Accessible Information Standard to ensure it meets the needs of people with sensory impairment.

    Guidance from NHS England states:
    ‘From 1 August 2016 onwards, all organisations that provide NHS care and/or publicly-funded adult social care are legally required to follow the Accessible Information Standard.’

    ‘The Standard sets out a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss.’

    This report is a local sample of service user experiences and views.

    Available as a PDF and Word document which can be read aloud.
  40. Report -

    Read or download a copy.
    One download is a PDF and the other in Microsft Word format.
  41. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during March 2024.

    Also, things that you can get involved with!
  42. Report -

    The former A & E department at Walsall Manor Hospital has been relocated and renamed the Urgent and Emergency Care Centre, integrating both emergency care and the Urgent Treatment Centre in one place.

    Last year Healthwatch Walsall was pleased to have been contacted by Walsall Manor Hospital Trust to invite two cohorts of service users from our sensory loss and disability groups to visit the new department during the latter stages of its construction. The purpose of this was for the Trust to hear firsthand the views of these groups with regards to the suitability of the facilities. Following on from this and six months after the opening of the new Urgent and Emergency Care Centre, Healthwatch Walsall wanted to hear from patients directly to find out about how the new facilities and services were working for them.