Homeless and rough sleepers report

Report - 24 January 2024

Healthwatch Walsall was successful in a bid for a microgrant from the Black Country ICB to
undertake engagement with the homeless and rough sleepers in the Borough of Walsall. The
aim of the work was to ascertain the views around planned and urgent care.

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Accessible Information Standards Report -March 2024

On this occasion we carried out a project looking at the Accessible Information Standard to ensure it meets the needs of people with sensory impairment.

Guidance from NHS England states:
‘From 1 August 2016 onwards, all organisations that provide NHS care and/or publicly-funded adult social care are legally required to follow the Accessible Information Standard.’

‘The Standard sets out a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss.’

This report is a local sample of service user experiences and views.

Available as a PDF and Word document which can be read aloud.
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