Healthwatch Walsall Annual Report 2020-2021

Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations and questionnaires.
Report

Walsall Manor Hospital Communications report

A report about patient communication with, to and from Walsall Manor Hospital.

Feedback that we received from members of the public about communication at Walsall Manor Hospital, formed the basis of this project. We wanted to take this opportunity to find out about people’s experiences with communication at Walsall
Manor Hospital, assess how patients feel about their experiences, and gather their ideas and concerns so that they can be
represented to key stakeholders.
Report
Healthwatch Volunteer at a community event speaking to a woman in a wheelchair

What support can I get as a carer?

Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.
Advice and Information

Diabetes Care Pathway: Intelligence Report August 2020

This report is the culmination of engagement work undertaken and co-ordinated by Paul Higgitt,
Senior Engagement Lead, Healthwatch Walsall from the beginning of 2020 when individual patient
stories were recorded followed by three virtual patient engagement events held during June and July
2020. This work has been supported throughout by Phil Griffin, Walsall Together Service User Group
Chair. A significant number of diabetes patients have been involved in this work and there has also
been some input from Diabetes Specialist Nurses and also Diabetes UK.
Report