1. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  2. Report -

    The report is for Healthwatch Walsall to find out what its work focus for engagement and research should be for the coming year
  3. Report -

    The Accident and Emergency (A&E) Workstream of Healthwatch Walsall carried out a survey in the Accident and Emergency Department of Walsall Manor Hospital during May 2016
  4. Report -

    Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations, and questionnaires.
  5. Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.
  6. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  7. Report -

    A total of 995 surveys were completed with participants across the 4 Areas listed, along with 3 focus groups and notes from APMS consultation events.
  8. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  9. Report -

    Each year Healthwatch Walsall asks the public what their concerns are around health and social care services
  10. Report -

    Walsall CCG carried out a consultation on the future of Urgent Care Services in the area.
  11. Report -

    Walsall CCG carried out a consultation on the future of Stroke Services in Walsall.
  12. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  13. Report -

    In light of the fact that people were either waiting to be seen or part way through their journey of having their issues diagnosed we used a semi-structured interview technique with a set of questions to help the interviewer talk to the patients and their families.
  14. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG.
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  42. Page -

  43. Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.
  44. Report -

    A copy of our public meeting/ minutes
  45. Report -

    We undertook a survey with people who have used the UTC at Walsall Manor Hospital.
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  47. News -

    Part of our Walsall Together work
  48. Report -

    The Pharmaceutical Needs Assessment (PNA) is a key commissioning tool for NHS England, Local
    Authority and Clinical Commissioning Group’s (CCG). The PNA includes pharmaceutical services and
    other services that may be delivered through community pharmacy. The PNA maps current provision,
    assesses local need, and identifies any gaps in provision. It is reviewed every 3 years and Healthwatch
    Walsall were pleased to be asked to have an integral role in the consultation process.