1. Report -

    We collected 86 surveys, conducted one focus group and have gathered information from 16 case studies.
  2. Report -

    Throughout the pandemic, Mental Health in young people has been exacerbated due to minimal socialising with the lockdown, not attending education, and having to support relatives.
  3. Report -

    A copy of our Annual Public Meeting presentation
  4. Report -

    A copy of our public meeting/ minutes. Agenda plus 4 documents enc.
  5. Report -

    A copy of our public meeting/ minutes
  6. Report -

    A copy of our public meeting/ minutes
  7. Report -

    Healthwatch Walsall working with Walsall Together had been asked to
    carry out a project on male suicide. The proposal for this work had
    been put forward by the East 2 Primary Care Network who wanted a
    local campaign to raise awareness about male suicide
  8. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Friday 6 August 2021 02:15 p.m. Virtual online digital platform Zoom
  9. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Monday 19 April 2021 02:15 p.m.
    Virtual online digital platform Zoom
  10. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 4 February 2021 11:15 a.m.
    Virtual online digital platform Zoom.
  11. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
  12. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 23 July 2020, 2.00 p.m.
    Virtual Meeting
  13. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  14. Report -

    115,000 people a year die from lung disease in the UK, equivalent to 1 person every 5
    minutes, and every day, 1500 people are newly diagnosed with lung disease. Moreover, the
    health outcomes for people with lung disease have not improved over the last 10 years to the
    same extent as other diseases such as cardiovascular disease and cancer. The mortality rate
    (the number of people per 100,000 dying) of people aged under 75 from respiratory disease
    in Walsall is 48.1, which is significantly worse than the national rate of 34.2.

    2
    There were 5040 emergency hospital admissions for respiratory disease in 2018/19 in
    Walsall. Hospital admissions due to respiratory conditions are a major factor in the winter
    pressures faced by the NHS and lung disease costs the UK more than £11 billion per year
    including the impact on the NHS (£9.9bn), and wider economy through working days lost
    (£1.2bn).
  15. Report -

    This report is the culmination of engagement work undertaken and co-ordinated by Paul Higgitt,
    Senior Engagement Lead, Healthwatch Walsall from the beginning of 2020 when individual patient
    stories were recorded followed by three virtual patient engagement events held during June and July
    2020. This work has been supported throughout by Phil Griffin, Walsall Together Service User Group
    Chair. A significant number of diabetes patients have been involved in this work and there has also
    been some input from Diabetes Specialist Nurses and also Diabetes UK.
  16. Report -

    On this occasion, the Healthwatch have carried out a project that looks at the experiences of people who were more likely to be digitally excluded than the general population in accessing primary care during the Covid-19 pandemic and its associated restrictions. Unlike the HWE project we did not interview GP practice staff as at the time the project was being undertaken local GP practice staff were taken up with the rollout of the Covid vaccination programme and felt unable to take part.
  17. Report -

    We wanted to find out what is important to young people when accessing Health and Social Care services, what they feel is missing and give young people an opportunity to have their voices heard.
  18. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  19. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  20. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  21. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  22. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  23. Report -

    A copy of our public meeting/ minutes.
  24. Report -

    Our' Cost Of Living Crisis' report is now available. See how people have made adjustments and whats important to them.
  25. Report -

    Our latest Enter and View Report on Touchwood Pharmacy - Blakenall Village Centre is now available.

    If you wish to receive a paper copy please call: 0800 470 1660.
  26. Report -

    We have finished our young persons project around barriers to communication when accessing health and social care services. It was really good to be able to link in with so many young people and to hear their views. Click the link below to see what young people are saying about services in Walsall.
  27. Report -

    Our Engage & Share Report on Drake Court is available. To read or download the report use the link below.
  28. Report -

    Read about our recent visit to Selwyn Court Care home, 17th May 2023
  29. Report -

    Download and read what we have been doing and achieved over the last year.
  30. Report -

    A brief outline of some of the themes and issues that patients have faced using Walsall Services during April 2023. Also, things that you can get involved with!
  31. Report -

    A brief outline of some of the themes and issues that patients have faced using Walsall Services during May 2023. Also, things that you can get involved with!
  32. Report -

    A brief outline of some of the themes and issues that patients have faced using Walsall Services during June 2023. Also, things that you can get involved with!
  33. Report -

    This report contains the outcome of engagement work undertaken in relation to loved ones and family members experiences of end of life / palliative care in Walsall and details some recommendations for end-of-life care pathway improvements for commissioners and providers of end-of-life services to consider and respond to.
  34. Report -

    Engaging Communities Solutions (ECS) is an organisation that focuses on involving patients and the public in healthcare research and decision-making processes including the delivery of local Healthwatch. In 2019, ECS became part of a team led by Birmingham University to conduct a research project funded by the National Institute for Health and Care Research (NIHR). The aim of the project was to evaluate the use of inter-organizational cooperation to bring about improvements in the National Health Service (NHS) in the UK.

    As part of the research, ECS carried out a focus group and interviews that contributed the patient and public voice to the project that evaluated the use of inter-organisational co-operation to make improvements in the NHS. Fieldwork was disrupted by the pandemic which meant that the completion of the research was to some extent delayed, but the report has now been published by the NIHR
  35. Report -

    A brief outline of some of the themes and issues that patients have faced using Walsall Services during September 2023. Also, things that you can get involved with!
  36. Report -

    A brief outline of some of the themes and issues that patients have faced using Walsall Services during August 2023. Also, things that you can get involved with!
  37. Report -

    A brief outline of some of the themes and issues that patients have faced using Walsall Services during July 2023. Also, things that you can get involved with!
  38. Report -

    To read and download a copy.
  39. Report -

    Read or download a copy.

    We asked the Practice Manager to send any comments about the Enter and Visit that was undertaken and this is what they said.

    ‘Thanks again to the Healthwatch Team for undertaking the Enter and View visit. The team was accommodating prior to the visit and also attentive to details during conversations with the practice team during the visit. It was beneficial to gain the insights and experience of the Healthwatch Team from the visit and the resulting report. I would also like to thank Tom for his advice and guidance.’
  40. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during October 2023.

    Also, things that you can get involved with!
  41. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during Novmeber 2023.

    Also, things that you can get involved with!
  42. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during December 2023.

    Also, things that you can get involved with!
  43. Report -

    To read and download a copy. Use the 'Downloads' button below.

    Provider feedback
    The below response was received and added.

    We at The Willows were happy to welcome the Healthwatch team into the home.

    Face to Face relatives meetings will recommence in February 2024, as recent Zoom meetings were not well attended. The Activities Co-ordinator will be inviting residents to a meeting very soon for discussions and recommendations.

    We as a home acknowledge the report and look to make improvements for the well-being of our residents and staff.
  44. Report -

    Read or download a copy.
    One download is a PDF and the other in Microsft Word format.
  45. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during February 2024.

    Also, things that you can get involved with!
  46. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during January 2024.

    Also, things that you can get involved with!
  47. Report -

    On this occasion we carried out a project looking at the Accessible Information Standard to ensure it meets the needs of people with sensory impairment.

    Guidance from NHS England states:
    ‘From 1 August 2016 onwards, all organisations that provide NHS care and/or publicly-funded adult social care are legally required to follow the Accessible Information Standard.’

    ‘The Standard sets out a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss.’

    This report is a local sample of service user experiences and views.

    Available as a PDF and Word document which can be read aloud.
  48. Report -

    Teenage pregnancy was chosen as one of our priority projects for 2023-2024. We met with Local Authority staff and from this meeting it was clear most of the work we would be undertaking would be around communication, which is something we had already covered in our Young Persons Communication Around Health and Social Care Services Report. We then met with Walsall Teenage Pregnancy Lead; from this we were invited to engage with young people who are currently attending 2 programmes that are running in Walsall, Teens & Toddlers and Thrive.
  49. Report -

    Read or download a copy.
    One download is a PDF and the other in Microsft Word format.
  50. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during March 2024.

    Also, things that you can get involved with!