the practice had gone paperless, and that consent to treatment forms and medical history forms are now on an ipad at reception which you sign with a stylus. The forms on in very small print, less than 8 pt, and I could not read them even with reading glasses. There was a zoom facility for the signature box, but not for the rest of the text you are signing to. I signed the consent form, even though I don't like signing anything I have not read. There was no way i could have updated my medical history if it had been necessary. This is a matter of legality, health and safety and equality of access for anyone with vision problems.
information on a tablet at reception desk. I have a visual impairment and couldn't read it. I said this and asked if it could be enlarged. I was told it couldn't and then I told them I couldn't be expected to sign something I couldn't read. They printed the form and I signed it. I took the form into the dentist who said the form couldn't be scanned. She went on to say that they were the first using the online system and that it was being rolled out to all dentists.
While I was waiting to see dentist I heard lots of peoples business including what benefits they received. Privacy is clearly an issue too.