Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Walsall Manor Hospital


Hello, I had an appointment with my baby in August, it was canceled, we received a letter at home with a new appointment in September, we arrived at the hospital and there he told us that the appointment was canceled again, to check the phone, they canceled my appointment 7 minutes before my appointment time. What kind of doctor is Mr. E.D Why does he get his salary? My baby has been waiting for this 3 month appointment, he has inflamed lymph nodes.

Mihaela Curea