it was canceled, we received a letter at home with a new appointment in September, we arrived at the hospital and there he told us that the appointment was canceled again, to check the phone, they canceled my appointment 7 minutes before my appointment time. What kind of doctor is Mr. E.D Why does he get his salary? My baby has been waiting for this 3 month appointment, he has inflamed lymph nodes.
following an appendectomy. I was referred from Emergency treatment centre to SACU and then onto ward 12 before having the operation.
I can not fault the staff on the wards who are very dedicated to their job and can not do enough for you.
However the lack of communication between them and the consultants left me dissatisfied, it meant that I was left on Nil by mouth for 24 hours waiting for my appendectomy and though I understand the need to prioritize emergencies ,I was never given a clear time for the operation & staff on the ward were unable to help me as they themselves could not get that information from the consultants.
The operation went ahead ,I had excellent care both in the operating theater and ward 9 for recovery.
However upon discharge I felt that there was no information to guide me through my recovery & what to expect , such as how long recovery time would be, what things I would not be able to do ,how long before I could drive ,lift things and what to look out for ,for example blood clots and their symptoms , stitches and good healing.
This is not a complaint but I do feel this is important information that patients should know and be informed about on their discharge from hospital for their self care.