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The Accident and Emergency (A&E) Workstream of Healthwatch Walsall carried out a survey in the Accident and Emergency Department of Walsall Manor Hospital during May 2016 -
Report -
A copy of our Annual Public Meeting presentation -
Report -
A copy of our public meeting/ minutes. Agenda plus 4 documents enc. -
Report -
A copy of our public meeting/ minutes -
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A copy of our public meeting/ minutes -
Report -
Healthwatch Walsall Advisory Board (HAB) Meeting held on Friday 6 August 2021 02:15 p.m. Virtual online digital platform Zoom -
Report -
Healthwatch Walsall Advisory Board (HAB) Meeting held on Monday 19 April 2021 02:15 p.m.
Virtual online digital platform Zoom
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Report -
Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 4 February 2021 11:15 a.m.
Virtual online digital platform Zoom.
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Advice and Information -
Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
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Report -
Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
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Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 23 July 2020, 2.00 p.m.
Virtual Meeting -
News -
Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
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Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
News -
Your monthly catch-up on health and social care experiences, topics, themes, and useful information. -
News -
Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
News -
Information of support for those who feel isolated. Available support and services. -
News -
Our seasonal update contains service information and messages as well as what we have been up to and what you told us. -
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Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
News -
The young person's communication project is aimed at young people aged 14-24 to find out their experiences and challenges in accessing health and social care services and whether young people are aware of alternative options for primary care services. We are conducting this survey to find out what barriers young people are faced with and what could help improve this for them. -
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Have you had an issue communicating with a professional? Have you had issues accessing health services? A campaign for and by young people in Walsall
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Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
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Shape the NHS forward plan
We want everyone in the Black Country to have improved health, now and in the future. We're writing a NHS Joint Forward Plan with local healthcare partners to set out how we'll work together to meet your health needs, and you can help too. -
News -
Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
Advice and Information -
People are doing everything that they can to manage the cost of living crisis. People have cut back on their food shops, turned their heating off to sit in the cold and have even started to work from home to reduce the amount of money that they are spending on their petrol each week.
However, constantly having to battle against things that are out of your control is always going to take a toll on your mental health, and suffering from mental health issues at this time won’t be making things any easier.
Unfortunately, over 1.5 million people across England are currently suffering from debt and mental health issues due to the cost of living [1]. We are actually already seeing the outcomes of this, with a recent study carried out from the British Association for Counselling and Psychotherapy discovering that 66% of all current working therapists have said that their client’s mental health has started to decline with the current cost of living [2].
As we all know, a decline in public mental health has consequences that affect the rest of society, with more people abusing alcohol and other substances when they feel depressed or anxious. [3]
The infographic/ PDF to download highlights some additional facts and figures surrounding the cost of living crisis and how this links to poor mental health.
References [1] https://www.moneyandmentalhealth.org/money-and-mental-health-facts/ [2] https://www.bacp.co.uk/news/news-from-bacp/2022/8-september-cost-of-living-crisis-survey-shows-impact-on-mental-health/ [3] See alcoholism rehabilitation article.
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News -
With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.
The NHS is facing added pressures this winter. This means that it can be more challenging for people to receive the care they need.
Feedback from the public can play a vital role in helping health and social care services understand what is working and spot issues affecting the care of local people.
This is why we have launched a campaign to get more people to share their experiences of care this winter.
If you or a loved one have used GPs, hospitals, pharmacies, care homes or other support services this winter, we want to hear about your experience.
Every experience matters
Have you faced challenges or delays accessing health and care services this winter? If you have, we want to know how this has affected your health and wellbeing.
Have you found accessing NHS services easy? Are there any aspects of the care you got that you really valued?
Your positive or negative feedback can help services hear what is working and spot issues affecting care for you and your loved ones.
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News -
A great graphical and informative presentation. Well done Baljot Kaur, great work. -
Advice and Information -
With NHS staff holding industrial action this winter, common questions and answers.
Which workers have backed industrial action?
Up to 100,000 nurse members of the RCN;
Up to 20,000 ambulance members of GMB, Unison and Unite;
4,000-plus members of the Chartered Society of Physiotherapy; and
Junior hospital doctor members of the British Medical Association are also being balloted in January.
When will strike action take place?
6 and 20 March: Ambulance strike by GMB at same 7 trusts as in February.
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Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
Report -
Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
Report -
Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
Report -
A copy of our public meeting/ minutes. -
News -
The latest NHS data shows that a record number of people are waiting for care. However, our new research indicates that there is also a hidden waiting list, and more needs to be done to understand what it's like for people trying to get referred.
New NHS data indicates that over seven million people are on waiting lists for specialist clinical care or surgery.
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Find out about what services and aspects of those services we will be looking at from 2023 to 2024 as part of our work plan. -
News -
COMMUNITY OUTREACH LEAD - £24,000 PER ANNUM
37 HOURS PER WEEK, FIXED TERM TO END MAY 2024
Healthwatch Walsall is the local health and social care champion for the people of Walsall. We make sure that NHS leaders and other decision makers hear peoples’ voices about the services and care they receive. We are looking to recruit an enthusiastic, experienced and self-motivated individual to be our Community Outreach Lead in Walsall. The individual will work flexibly from both the home base and the Healthwatch Walsall office, with the need to travel extensively across the Borough. The successful individual will work closely with the Healthwatch Walsall team to ensure that the views of Walsall people from all communities about NHS services, children’s and adults social care are captured and recorded. The role entails meeting people, often going to where people are naturally around in their day to day lives and striking up conversations to find about peoples experiences. If you are comfortable doing that then this is the role for you. -
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Our' Cost Of Living Crisis' report is now available. See how people have made adjustments and whats important to them. -
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Our latest Enter and View Report on Touchwood Pharmacy - Blakenall Village Centre is now available.
If you wish to receive a paper copy please call: 0800 470 1660. -
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We have finished our young persons project around barriers to communication when accessing health and social care services. It was really good to be able to link in with so many young people and to hear their views. Click the link below to see what young people are saying about services in Walsall. -
News -
Here is our Spring Newsletter filled with information, updates, and messages from our partners. -
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Our Engage & Share Report on Drake Court is available. To read or download the report use the link below. -
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Our Enter and View Report on Blakenall Family Practice is now available. The visit took place in March 2023. If you would like a paper copy of the report sent to you please call 0800 470 1660. -
News -
Our Healthwatch Advisory Board - Public Meeting Minutes are now available. 18th April 2023. -
News -
So if you have tried to access NHS dental care/treatment in the past year, we ask you to take part in a short questionnaire. Please use the link: https://tinyurl.com/4hmfmadr
We will collate patient responses and publish a report on patients' experiences of trying to get NHS dental care/treatment in Walsall. -
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Read about our recent visit to Selwyn Court Care home, 17th May 2023 -
Report -
Download and read what we have been doing and achieved over the last year. -
News -
You have the right to make a complaint about any aspect of NHS care, treatment or service, this is written into the NHS Constitution on GOV.UK.
From 1 July 2023 the way you make a complaint about primary care services to the commissioner is changing.
By primary care services we mean GPs, dentists, opticians or pharmacy services.
Click on the 'Downloads' button to find out more.
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A brief outline of some of the themes and issues that patients have faced using Walsall Services during April 2023. Also, things that you can get involved with! -
Report -
A brief outline of some of the themes and issues that patients have faced using Walsall Services during May 2023. Also, things that you can get involved with! -
Report -
A brief outline of some of the themes and issues that patients have faced using Walsall Services during June 2023. Also, things that you can get involved with!