1. Report -

    115,000 people a year die from lung disease in the UK, equivalent to 1 person every 5
    minutes, and every day, 1500 people are newly diagnosed with lung disease. Moreover, the
    health outcomes for people with lung disease have not improved over the last 10 years to the
    same extent as other diseases such as cardiovascular disease and cancer. The mortality rate
    (the number of people per 100,000 dying) of people aged under 75 from respiratory disease
    in Walsall is 48.1, which is significantly worse than the national rate of 34.2.

    2
    There were 5040 emergency hospital admissions for respiratory disease in 2018/19 in
    Walsall. Hospital admissions due to respiratory conditions are a major factor in the winter
    pressures faced by the NHS and lung disease costs the UK more than £11 billion per year
    including the impact on the NHS (£9.9bn), and wider economy through working days lost
    (£1.2bn).
  2. Report -

    This report is the culmination of engagement work undertaken and co-ordinated by Paul Higgitt,
    Senior Engagement Lead, Healthwatch Walsall from the beginning of 2020 when individual patient
    stories were recorded followed by three virtual patient engagement events held during June and July
    2020. This work has been supported throughout by Phil Griffin, Walsall Together Service User Group
    Chair. A significant number of diabetes patients have been involved in this work and there has also
    been some input from Diabetes Specialist Nurses and also Diabetes UK.
  3. News -

    Our seasonal update contains service information and messages as well as what we have been up to and what you told us.
  4. News -

    The beginning of May is upon us and where is the year going? It’s great that we are now out and about in the Borough, being able to meet up
    with new and old faces again and as we continue with our engagement program, we look forward to meeting more of you to hear about your health and social care experiences.
  5. Report -

    On this occasion, the Healthwatch have carried out a project that looks at the experiences of people who were more likely to be digitally excluded than the general population in accessing primary care during the Covid-19 pandemic and its associated restrictions. Unlike the HWE project we did not interview GP practice staff as at the time the project was being undertaken local GP practice staff were taken up with the rollout of the Covid vaccination programme and felt unable to take part.
  6. News -

    Our Autumn newsletter has just dropped.
    With useful information and support opportunities.
  7. Report -

    We wanted to find out what is important to young people when accessing Health and Social Care services, what they feel is missing and give young people an opportunity to have their voices heard.
  8. News -

    Healthwatch Walsall would like to know what is affecting you and your family, how you are/will be planning to manage and to find out what support you need?
  9. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  10. News -

    The young person's communication project is aimed at young people aged 14-24 to find out their experiences and challenges in accessing health and social care services and whether young people are aware of alternative options for primary care services. We are conducting this survey to find out what barriers young people are faced with and what could help improve this for them.
  11. Advice and Information -

    Suicide is preventable – If you or someone you know is having suicidal
    thoughts, we can all help those at risk. In the UK in 2019, 6524 people took their own lives. Men are three times more likely than women to die by suicide. Women are more likely to report suicidal thoughts. Click on the link to download a useful information leaflet.
  12. News -

    Have you had an issue communicating with a professional? Have you had issues accessing health services? A campaign for and by young people in Walsall
  13. News -

    The Office for Product Safety and Standards has issued an Urgent Safety Alert for baby self-feeding pillows and is urging the public to stop using them immediately and dispose of them safely. Businesses selling these products must immediately remove them from the market as they cannot comply with the safety requirements under the General Product Safety Regulations 2005.
    Link to more information: https://www.gov.uk/government/news/urgent-safety-alert-issued-for-baby-self-feeding-pillows
  14. Advice and Information -

    There are a number of things you can do to help including getting your winter vaccinations and using the NHS 111 service first for any urgent medical need. The below links take you to the relevant advice and information to support you during the winter.

  15. News -

    Shape the NHS forward plan
    We want everyone in the Black Country to have improved health, now and in the future. We're writing a NHS Joint Forward Plan with local healthcare partners to set out how we'll work together to meet your health needs, and you can help too.
  16. News -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  17. Advice and Information -

    People are doing everything that they can to manage the cost of living crisis. People have cut back on their food shops, turned their heating off to sit in the cold and have even started to work from home to reduce the amount of money that they are spending on their petrol each week.

    However, constantly having to battle against things that are out of your control is always going to take a toll on your mental health, and suffering from mental health issues at this time won’t be making things any easier.

    Unfortunately, over 1.5 million people across England are currently suffering from debt and mental health issues due to the cost of living [1]. We are actually already seeing the outcomes of this, with a recent study carried out from the British Association for Counselling and Psychotherapy discovering that 66% of all current working therapists have said that their client’s mental health has started to decline with the current cost of living [2].

    As we all know, a decline in public mental health has consequences that affect the rest of society, with more people abusing alcohol and other substances when they feel depressed or anxious. [3]

    The infographic/ PDF to download highlights some additional facts and figures surrounding the cost of living crisis and how this links to poor mental health.

    References [1] https://www.moneyandmentalhealth.org/money-and-mental-health-facts/ [2] https://www.bacp.co.uk/news/news-from-bacp/2022/8-september-cost-of-living-crisis-survey-shows-impact-on-mental-health/ [3] See alcoholism rehabilitation article.

  18. News -

    With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.

    The NHS is facing added pressures this winter. This means that it can be more challenging for people to receive the care they need.
    Feedback from the public can play a vital role in helping health and social care services understand what is working and spot issues affecting the care of local people.
    This is why we have launched a campaign to get more people to share their experiences of care this winter.
    If you or a loved one have used GPs, hospitals, pharmacies, care homes or other support services this winter, we want to hear about your experience.
    Every experience matters
    Have you faced challenges or delays accessing health and care services this winter? If you have, we want to know how this has affected your health and wellbeing.

    Have you found accessing NHS services easy? Are there any aspects of the care you got that you really valued?
    Your positive or negative feedback can help services hear what is working and spot issues affecting care for you and your loved ones.
  19. News -

    A great graphical and informative presentation. Well done Baljot Kaur, great work.
  20. News -

    Watch the animation video to discover the key organisations that make up the NHS and how they can collaborate with partners in the health and care system to deliver joined-up care.

    This animation has been developed by The King’s Fund with the support of: https://www.carnallfarrar.com/
  21. News -

    Diabetes UK, the UK’s leading national charity for people living with and affected by diabetes, has teamed up with Healthcare Professionals to provide advice in English, Urdu and Sylheti, to support you in making the right decision about whether or not to fast in this holy month.

    Our advice is culturally tailored, acknowledging the difficult decision that thousands of Muslims have to make about whether they should fast, and the impact of this if they are living with a long term condition such as diabetes.

    Also included is advice on small changes that you can make to your food throughout Ramadan and beyond, to help you and your family have a healthier Ramadan.


  22. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  23. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  24. Report -

    On the 3rd of March Healthwatch Walsalls, First Friday Focus meeting was around bereavement services. Download a summary of that meeting.
  25. Report -

    A copy of our public meeting/ minutes.
  26. News -

    The latest NHS data shows that a record number of people are waiting for care. However, our new research indicates that there is also a hidden waiting list, and more needs to be done to understand what it's like for people trying to get referred.

    New NHS data indicates that over seven million people are on waiting lists for specialist clinical care or surgery.



  27. News -

    This training will aim to improve early diagnosis of cancer, addressing some of the health inequalities. Talking helps breakdown fear and barriers. This training program is designed in conjunction with Cancer Research UK, and will give participants the knowledge and confidence to have conversations in their community about cancer prevention, myth busting and early diagnosis.
  28. News -

    Dementia: shaping support in Walsall, Wednesday 10 May 2023, 9.30 am - 1.30 pm

    Attend and help shape the future of services for people with dementia in Walsall.
  29. News -

    Our 1st Friday Focus Meeting has been re-arranged! So there is a great opportunity to join us and raise your awareness of Bowel Cancer.
    Join Zoom Meeting
    https://us02web.zoom.us/j/87588598286?pwd=SkU4RGhVbDV6ZThsdWxUaTNoM0ttZz09

    If you need it? Meeting ID: 875 8859 8286
    Dial by your location Telephone dial by your location: 0131 460 1196 United Kingdom
  30. News -

    Find out about what services and aspects of those services we will be looking at from 2023 to 2024 as part of our work plan.
  31. News -

    COMMUNITY OUTREACH LEAD - £24,000 PER ANNUM

    37 HOURS PER WEEK, FIXED TERM TO END MAY 2024

    Healthwatch Walsall is the local health and social care champion for the people of Walsall. We make sure that NHS leaders and other decision makers hear peoples’ voices about the services and care they receive. We are looking to recruit an enthusiastic, experienced and self-motivated individual to be our Community Outreach Lead in Walsall. The individual will work flexibly from both the home base and the Healthwatch Walsall office, with the need to travel extensively across the Borough. The successful individual will work closely with the Healthwatch Walsall team to ensure that the views of Walsall people from all communities about NHS services, children’s and adults social care are captured and recorded. The role entails meeting people, often going to where people are naturally around in their day to day lives and striking up conversations to find about peoples experiences. If you are comfortable doing that then this is the role for you.
  32. News -

    'Virtual Wards' 'What are they?'
    Guest speaker: Fiona Micheli - Lead Nurse Care Navigation Centre /Virtual Wards

    Join us for an informative presentation about what they are and have a chance to ask questions and learn all about it.
  33. Report -

    Our' Cost Of Living Crisis' report is now available. See how people have made adjustments and whats important to them.
  34. Report -

    Our latest Enter and View Report on Touchwood Pharmacy - Blakenall Village Centre is now available.

    If you wish to receive a paper copy please call: 0800 470 1660.
  35. Report -

    We have finished our young persons project around barriers to communication when accessing health and social care services. It was really good to be able to link in with so many young people and to hear their views. Click the link below to see what young people are saying about services in Walsall.
  36. News -

    Here is our Spring Newsletter filled with information, updates, and messages from our partners.
  37. Report -

    Our Engage & Share Report on Drake Court is available. To read or download the report use the link below.
  38. Report -

    Our Enter and View Report on Blakenall Family Practice is now available. The visit took place in March 2023. If you would like a paper copy of the report sent to you please call 0800 470 1660.
  39. News -

    Our Healthwatch Advisory Board - Public Meeting Minutes are now available. 18th April 2023.
  40. News -

    Reflexions is a Mental Health Support Team (MHST), that are a service that helps increase access to mental health
    support for children and young people in schools.
  41. News -

    Healthwatch Walsall want to hear from Black and Asian women living in Walsall about their maternity experiences. Were you happy with the treatment and care you received? We want to listen to your feedback and use this to influence service changes to make maternity services better, be more accessible, inclusive and for service users to have the highest quality of care.

    Share your feedback by taking part in our short survey. It takes just a couple of minutes. What you tell us can help shape services for the people who use them.

    Your feedback is anonymous, we will not ask your name and you do not have to tell us anything personal about yourself.
  42. Report -

    Read about our recent visit to Selwyn Court Care home, 17th May 2023
  43. Report -

    Download and read what we have been doing and achieved over the last year.
  44. News -

    You have the right to make a complaint about any aspect of NHS care, treatment or service, this is written into the NHS Constitution on GOV.UK.
    From 1 July 2023 the way you make a complaint about primary care services to the commissioner is changing.
    By primary care services we mean GPs, dentists, opticians or pharmacy services.

    Click on the 'Downloads' button to find out more.
  45. Report -

    A brief outline of some of the themes and issues that patients have faced using Walsall Services during April 2023. Also, things that you can get involved with!
  46. Report -

    A brief outline of some of the themes and issues that patients have faced using Walsall Services during May 2023. Also, things that you can get involved with!
  47. News -

    A great presentation about the 'Care Navigation' service in Walsall. Thank you to Fiona Micheli for presenting about the service.

    To learn about Walsall Care Navigation then click on 'Download' to see the presentation.
  48. News -

    A great presentation about the 'Virtual Wards' service in Walsall. Thank you to Fiona Micheli for presenting about the service.

    To learn about Walsall Virtual Wards then click on 'Download' to see the presentation.