Accessing health services over the August bank holiday

News - 24 August 2023

Ahead of the August bank holiday weekend, people in the Black Country are being reminded how to access NHS health services if they need help.

The NHS often sees increased demand over bank holidays, and with consultants planning strike
action 7am on Thursday 24 August until 7am on Saturday 26 August, health services in the
Black Country are likely to be under significant pressure over the long weekend. All health and care partners in the Black Country are working together to prepare for the industrial action and bank holiday weekend and are asking the public for their support.

Due to the bank holiday (Monday 28 August), some GP surgeries and pharmacies may be closed or working reduced hours. Selected pharmacies will still be available for prescriptions, non-urgent medical advice, and treatment of common ailments. A full list of participating pharmacies, including opening hours, can be found here. Link: https://tinyurl.com/23duv3xn

People who need medical help that isn’t an emergency should contact NHS 111 in the first instance by visiting 111.nhs.uk or by calling 111.

NHS 111 can help direct people to the most appropriate local health service if they aren’t sure where to go – this could include an out of hours GP, a pharmacy, an urgent treatment centre, or a hospital accident & emergency (A&E) department.

Sarb Basi, Director of Primary Care for the NHS Black Country Integrated Care Board, said: “The NHS is expecting an extremely busy weekend over the upcoming bank holiday weekend, with services under significant pressure. That’s why it’s important that people choose services wisely during this time and take simple steps to ensure care is available for patients who need it.

“If you or a loved one needs medical help over the bank holiday weekend then please remember that NHS 111 online is available to help you. It will direct you to the most appropriate health service for your needs. If for any reason you are unable to use 111 online, then please phone 111 from your mobile or landline.

“A number of pharmacies will also remain open over the bank holiday and should be your first port of call for any minor illnesses. Pharmacists are trained medical professionals who can help with a range of ailments, from abdominal pain and sore throats to coughs and colds and urine infections.
“It is also useful to think about stocking your medicine cabinet up with any essentials in case you need to treat any unexpected minor health concerns at home over the long weekend. You can ask your local pharmacist for advice on any medicines you might need. “Choosing the right service not only means you receive the treatment you require, but also helps reduce pressure on urgent care teams, allowing them to focus on those who need them most.
” A&E departments and 999 are there to treat the most serious and life-threatening conditions.”

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This Ask Your Pharmacist Week (4-11 November), people in the Black Country are being reminded to speak to their local pharmacist for any health advice this winter.

Ask Your Pharmacist Week is an annual initiative organised by the National Pharmacy Association, which aims to raise awareness of the full range of services on offer in pharmacies.

This year’s theme is ‘professional and convenient healthcare, from your local pharmacy team’, highlighting the skills and knowledge of community pharmacists and the wider pharmacy team, and their track record of safely delivering clinical services.

At a time when the NHS is preparing for what is expected to be a challenging winter, people are being reminded of this vital line of support that is available in their local pharmacy.

Patients can also get treatment for seven common conditions directly from their local pharmacy, without the need to visit a GP. The Pharmacy First service enables pharmacists to offer advice to patients and supply NHS medicines (including antibiotics), where clinically appropriate, for:
• Sinusitis (aged 12 years and over)
• Sore throat (aged 5 years and over)
• Earache (aged 1 year to 17 years)
• Infected insect bite (aged 1 year and over)
• Impetigo - a bacterial skin infection (aged 1 year and over)
• Shingles (aged 18 years and over)
• Uncomplicated urinary tract infections in women (women aged 16 years to 64 years).

If you have symptoms that suggest you may have one of these conditions, you can walk into a pharmacy and be offered a consultation with the pharmacist. Should the pharmacy team be unable to help, you will be directed to your GP surgery or A&E as appropriate.

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Salman said: “Ask Your Pharmacist Week is a great opportunity for us to highlight the important
role pharmacists play in helping people to stay well, especially as we head into the winter
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“As experts in medicine, pharmacists can help you with almost any health concerns you may have, whether that's providing treatment on the spot or signposting you to the right alternative NHS service.

“And, with the new Pharmacy First scheme, community pharmacists can now supply prescription-only medicines where clinically appropriate to help with seven common health conditions which would previously have required a GP appointment.

“It’s vital that people seek medical advice in order to stay safe and well so please don’t wait for minor illnesses to get worse – think pharmacy first and visit your local pharmacy today.”
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Protect your child against flu this winter

Parents and carers in the Black Country are being encouraged to get their children vaccinated against flu this winter.

The flu vaccination provides vital protection to prevent children from developing serious illnesses and ending up in hospital during the busy winter months.

Children eligible for a flu vaccine include:
• all children aged two or three years on 31 August 2024
• primary school aged children (from Reception to Year 6)
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“With flu season nearly here, now is the time to schedule your child’s vaccination to ensure they are protected as soon as possible. If your child has missed out on their vaccination in school, or you'd rather take them to a clinic, please book an appointment at one of the catch-up clinics being held in the Black Country over the coming weeks.”

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