Job Vacancies

Healthwatch Walsall is the consumer champion for health and social care for adults, children and young people. Our role is to enable people to feedback their views and experiences of the health and social care services they receive and for their input to influence how services are planned and delivered in the future.”

We have a simple ambition, to make health and social care services better for the people who use them in Walsall. We are here to understand the needs, experience and concerns of people who use services and speak out on their behalf.

Any current vacancies are listed below.

Community Engagement / Volunteer Facilitator supporting the Core20PLUS Connectors programme

Employed by:                   Engaging Communities Solutions CIC – delivering Healthwatch Walsall     Location:                         Home-based with significant time in the community within Walsall

(Access to a hot desk in an office in Blakenall Village Centre)

Reports to:                             Healthwatch Manager / ECS Chief Executive

Salary:                                    £26,500 per annum

Hours:                                   37 hours per week

Work outside post holder’s normal working hours, evening and/or weekend work will be required.

Term:                                     12 month fixed term contract

Healthwatch Walsall is delivered by Engaging Communities Solutions CIC, a Community Interest Company that delivers eight Healthwatch contracts throughout England. Healthwatch Walsall is part of a network of 151 local Healthwatch in England. Our mission is to champion the voices and interests of local people in health and social care services. We’re here to find out what matters to local people and make sure their views and experiences shape services by sharing these and working with those who run and plan health and social care services.  We also help people find the information they need about health services in their area. The Healthwatch role is defined in legislation.

The Core20PLUS Connectors program, is one of a number of funded initiatives that support focused action across Integrated Care Systems to reduce healthcare inequalities across the five priority clinical themes and contribute to wider steps on health inequalities including upstream social determinants

Download the information and application pack and forms CLICK HERE

Kickstart: Social Media and Email Marketing Assistant

Company- ECS, delivering Healthwatch Walsall

Location: Walsall

Hours: Part-time

ECS- Healthwatch Walsall JOB SUMMARY
Healthwatch is committed to trying to make changes to health and social care services that reflect the needs of the people in the local community. To do that, we establish projects looking into the key concerns and issues that have been reported to us by the general public. 

The placement will do all day-to-day activities related to social media and e-mail. However, this may change due to internal priorities. You will be required to write e-mail content and build designs on various platforms, producing social media campaigns and building followers across all platforms, designing marketing banners for different channels. You will also be required to market events and edit any photos that are needed. General admin duties will also be part of your role.


We are looking for individuals who possess some or all of the below experiences, skills, and qualities. Training will be provided to all successful applicants. 

IT Skills, Social Media Skills, good writing skills, a working understanding of IT and Microsoft Office, an interest in health and social care issues, Committed to learning new skills. Qualifications not required. Passionate Hard working.

9am to 2pm Monday to Friday

National Living Wage 

On-the-job training 
Individuals will receive a complete induction programme into the organisation including facilitated integration with their manager and team. Individuals will receive training for their specific role in addition to free training provided by ECS to all staff. During their placement, individuals will have constant support from the management team. The Corporate office coordinator will be in regular contact with individuals to provide support where needed outside of the management framework. We provide a range of optional training at ECS on a weekly basis. 

Employability training: ECS will arrange for employability training for all individuals on work placements, which shall run in parallel with the practical work experience gained throughout the placement. Their online training programme equips participants with the innovative tools, techniques and resources to secure long-term employment. The programme has been specifically developed to help jobseekers and combines 8 hours of guided independent learning with 3 hours of 1:1 career coaching (including a mock interview), delivered by a recruitment and employability expert. 

The 3 hours of 1:1 career coaching will be divided into 6×30 minute sessions, delivered weekly from weeks 5-11 of the individual’s placement. The exact dates/times of the sessions will be arranged with each individual separately, depending on their schedule. The guided independent learning elements of the programme will be completed during this period. 

All learning will take place online, including career coaching.


REMUNERATION:            Out of pocket expenses

COMMITMENT:               Minimum of 2 days per month

Healthwatch Walsall is the independent champion for local people’s voices in health and social care in Walsall and the contract is delivered by ECS.  Healthwatch Walsall is now looking to recruit additional Board members who have a passion for developing Healthwatch Walsall as the “consumer champion” for NHS, public health and adult and children’s social care services across the Borough.

Board members will need to have a good understanding of health, social care and well-being policy issues and challenges facing the NHS and Local Authorities, together with a good awareness of the local environment in Walsall and how health and social care services are delivered.

If you would like to play a leading part in shaping the future of a vital organisation, then we would welcome your application.

Further information, a recruitment pack and the application form can be found at  If you would like an informal discussion, please contact Aileen Farrer, Healthwatch Walsall Manager on 0800 470 1660.

Please send you completed application form, together with accompanying CV to

Closing Date:

Interview Date: To be confirmed

Advert Download CLICK HERE

Recruitment Pack CLICK HERE

Application Form CLICK HERE