Meet the team

Meet the team and board members at Healthwatch Walsall.

Aileen Farrer - Manager

Tom Collins - Engagement & Information Lead

Karen Kiteley - Community Outreach Lead

Lynne Fenton - Insight Senior Lead (Intermediate Beds)

Loretta Higgins Youth Engagement Officer

Phil Griffin - Chair Service User Group Walsall Together

Phil Griffin is the recently appointed Chairman of the Walsall Together Service User Group (WTSUG). Untill he retired 3 years ago he had worked for the NHS for 39 Years with well over half his career spent in Walsall. He... more

Mandy Poonia -Chairperson

Walsall Healthwatch’s Advisory Board Chairperson was appointed in January 2020. Mandy Poonia joined Healthwatch during challenging times, particularly with the prevalence of `COVID-19. Mandy’s background has been predominantly working in... more

Arun Venugopal

Bio to be added soon

Val Sarai

Bio to be added soon.

Ross Nicklin - Board Member

Ross is recently retired from a long career spent working within the steel industry. This included working for British Steel, now Tata UK, as General Manager for the Walsall based... more

Aisha Khan - Board Member

Managing Director of Aaina Community Hub a third sector organization that caters for women from diverse sections of the community who are living with disadvantage and exclusion. Also founder... more

Teresa Tunnell - Board Member

Teresa graduated from the University of Birmingham with a degree in physics and moved into the software development industry. When her second son was born with profound learning disabilities her... more

Sylvia Bailey - Board Member

Sylvia has lived in Walsall 50 years with a background in Primary Care Management in Walsall and Birmingham. She has served as a Non Executive Director on... more

Dianne Beddows - Board Member

Dianne has always lived in the West Midlands/Staffordshire Area. She has a background in the Private Sector and Social Housing; is well versed in working to budgets and time constraints.... more

Mark Hughes

Mark was appointed as a volunteer board member for Healthwatch Walsall in September
2021. He has experience in adult nursing, including nursing in hospitals and community
settings, and as a... more