struggling to breathe. She cannot walk and is dependant on others for support at 4pm I found they had placed her on oxygen, had an xray and given antibiotics and told to self isolate at home. I was then made aware she had not been offered any food nor did she recieve any insulin for diabetes. I called to explain she cannot do this for herself and they instantly got her a sandwich. She was unable to leave the hospital until 2am as she needed an ambulance and not once did she recieve her insulin. The hospital did not communicate to her care home to explain she needed to self isolate (although they told us they had). Usually the home will not accept residents back after 8pm due to reduced staff but they wasnt given a choice and at this time this was the best option, the ambulance did not tell them she needed to isolate. The home was not using extra PPE for 2 days due to lack of communication as my nan was not aware. I will say my nan said the hospital is extremely busy, scary and under immense pressure if it wasnt for the ambulance she would have been in xrayed and allowed to go in a few hours which if there wasnt the risk of covid it is the most efficient I have known it to be. However, they did not test her covid as they instantly decided she was not staying and sent her to her care home with antibiotics to self isolate. She has since needed another ambulance for the same reason but told them she didnt want to go.
can't even get a decent system for car parking. Perhaps they should invest some of the money they create from the car prking revenue into a robust car parking system instead of paying the wages of NHS Staff who have lost all working morale and don't treat you with the care and compassion they should.